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Quingo reviews & ratings
From the first enquiry right through to a small repair (after some petty vandalism) the service has been superb. I expected, for example, a long phone call to arrange the repair, but the appointment was made in under two minutes, and I’m including the time it took to dial! Service like this would be admirable in normal times, but in the middle of a pandemic it’s astonishingly good.
I was surprised at the length this company were prepared to go to ensure that I could chose and test more than one scooter at my home and patiently answer all my questions so ensure I bought exactly what I needed and wanted. I bought an truly a great machine which has lived up to all that has been said about Qingo. Thank you
great service all staff very help full and yes this my second quango purchase
Excellent service. Answered all questions and made me feel at ease.
I needed advice before buying,plus being able to sit on different model.Also am left handed and have arthritis and found I could have control moved to left hand. Excellent member of staff who explained but did not push me.
My wife was just released from Hospital with COPD, and it was a shock to learn that she would have to be on Oxygen 24 hrs a day. This meant we had to purchase a Mobility Scooter. I had been putting off purchasing a scooter for years, as I needed one with my disability, but tried to manage with a walking stick, I looked on line and found Quingo 5 wheel Scooters, I contacted the firm, and they sent a salesman to me the following day, He had about 10 different Scooters of all sizes, and suggested the Quingo Ultra. Both my wife and myself then tried it out and it was perfect for both of us. He then sowed me how to take it apart, and and rebuild it. We were both thrilled, and ordered and paid for the machine there and then. The man was very helpful and arranged for it to be delivered in 2 days. He was as good as his word. Two days later another man arrived at my home and delivered The Scooter he then insisted that both my wife and myself Demonstrate that we could ride the machine, and then demonstrated again how to strip it down and rebuild it, and then loaded it into the boot of my car. We had to drop the rear seats so that it would fit in, but it fitted. Both men were very polite, and pleasant and I can’t thank them enough’ I would like to add that The Quingo Ultra is a very nice looking machine, and has enabled my wife to go around B& Q without assistance. She is now looking forward to some warm weather so that she can have some confidence to go out again.
Swansea, South Wales
Everything from the first phone call to delivery of scooter was first class service. I just wish that it was a tiny bit quicker (ie 1mph).
Arrived on time and I was shown models available. I test drove a scooter and was told how to dismantle the scooter. I was informed about insurance and breakdown cover. Very easy to use. Test driven and ordered on a Tuesday and delivered on Friday.
Excellent service, will recommend this product. Would definitely have another scooter if need to.
The 2 gentlemen I saw, were very efficient and pleasant. I was unfortunately not able to go ahead with the QuingoFlyte as the car roof was too low. I rode both this scooter and the new one being launched last week which felt very comfortable. I was accompanied on the test drive on both visits. The staff on the telephone calls I had with the company were also pleasant and helpful, and forwarded me video clips and photos of items I was interested in. I have confidence that your service will continue to be good, should I have any concerns with the product. It has been a good experience.
Mrs S Hales