Important customer information regarding
In these trying times, Quingo remains open with our customer service and sales team dedicated to assist with queries. Quingo’s primary concern, as ever, is your safety and wellbeing above anything else. In order to best be able to serve your needs we have adapted our servicing, order and delivery processes to meet the current best practices and will continue to adapt as needs change.
See how our safe home visits can improve your quality of life
Your Safety is our priority
Our staff will be adhering to strict professional guidance, see details
of the steps we are taking to protect you and our staff below:
All government guidelines are being
Phone screening for Covid-19 symptoms
is carried out before all appointments
Limited number of delivery staff
We are only taking card payments
Equipment and common areas are
cleaned and sanitised between
Protective gear is worn by staff
Frequently asked questions
Can I still place an order online?
As a matter of course, Forever Active will request confirmation that nobody at the property we are due to visit is unwell with Covid-19 or is defined as extremely vulnerable and in need of being shielded. If Covid-19 is present, or a person is deemed as extremely vulnerable, we will follow government advice.
How can I contact you
Please use our contact form here
Do you do demonstrations of the Quingo Connect when you do deliver the product?
Absolutely, when one of our employed delivery drivers delivers your Quingo Connect powerchair they will offer tuition on how to operate your Quingo Connect safely. They will also show you how to charge it and fold it into a compact size for transportation. This is all part of the personal and professional service that we offer as standard as we want to make sure you are completely satisfied with your Quingo Connect powerchair.