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VAT Relief

VAT Exemption

If you have a long-term illness or are disabled, you don’t have to pay VAT on certain goods and services that you buy in the UK. In general the equipment covered by this scheme are things that are of practical help to you because of your illness or disability. All products on our website include 0% VAT and are eligible for zero-rated VAT. 

What counts as a long-term illness or disabled?

For VAT purposes, you have a long-term illness or are disabled if you meet any of the following conditions: you have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
You are considred terminally ill.
So, you don’t qualify if you are elderly but otherwise able-bodied, or if you’re only temporarily disabled or incapacitated.
You don’t have to physically buy the goods in person. If your parent, guardian, wife or husband buys the goods and services for you, then you will not be charged VAT.

What counts as personal or domestic use?

Personal or domestic use means that the goods or services are supplied for your own private use, rather than for business purposes.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or the HMRC National Advice Service on 0845 010 9000.

What people are saying...

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Quingo Flyte Mobility Scooter

Quingo Flyte Mobility Scooter
Mrs Brocklebank – Rotherham
I love my Flyte and all the neighbours watch and laugh when I go out with my Jack Russell running behind. She is 12 years old now and when she gets tired she sits down and I let her ride in the footplate area. She loves it. It is seriously making a massive difference to me. At Christmas time I was able to spend time with my grandchildren and we were able to go up and down the seafront. I am really pleasantly surprised at the difference it is making to my life. To be honest, I was a little naïve when I went into this (buying a mobility scooter) and although I signed up quite happily, I started to worry that it was a lot of money. However my concerns were ill-founded and I have to say the scooter and docking station is worth every penny. I would recommend it to anybody.

Quingo Flyte Mobility Scooter

Quingo Flyte Mobility Scooter
Mr Standen – Hastings
David absolutely loves the scooter; it’s given him his independence back. It is wonderful for him just to be able to get out of the house again and do things by himself for the first time in a long time. It’s perfect!

Quingo Plus Mobility Scooter

Quingo Plus Mobility Scooter
Mrs Miller – Burgess Hill
Oh, I’m getting on very well with my scooter and it’s making a big difference for me. I can get out and about now when I want to; even if it’s just going into Town. Before I got it I couldn’t even get out of my flat.