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Average Customer Rating

Feefo Star Rating

4.95 out of 5

Quingo in this category have an average rating of 4.95 out of 5, based on 418 customer reviews





FeeFo Feedback

Feedback for Quingo has been compiled from 418 customer reviews

Date Product Score Customer Comment

Toura

Service:++


Product:NYT

All staff that I had the misfortune to deal with treated me in the same way (ie took my money off of me) I do, however have to explain that they smiled all the time they were doing it. The end result of the purchase left me quite weak at the knees and I can only say that I was in the then fortunate position of not needing to walk.
To summarise , the whole transaction was extremely pleasant and I would not hesitate to recommend all the staff I dealt with to any person.

Flyte

Service:++


Product:++

Service rating : they did everything well was given all the information on my scooter when the rep came to see me,was shown how t all worked given a road test to insurance my safety.
had a couple of little worries when I received the scooter but these were my own fault but they had a engineer phone me and we sorted this out over the phone quickly
Product : made life easier for me Can unload myself

Plus

Service:++


Product:++

Service rating : Hi I was treated great by all concerned and an very pleased with my purchase of quango
I am very happy now and would recommend it’s
Product : I have been on a couple of small trips to my great satisfaction
I am very pleased with my purchase and thank you for all your help

Plus

Service:++


Product:++

Service rating : I am very satisfied with it I’m getting about more would recommend it
Product : I am very satisfied with it I’m getting about more would recommend it

Vitess

Service:+


Product:+

Service rating : I was very impressed with the service.
Product : Very good and very thorough.

Flyte

Service:++


Product:++

Service rating : I found the service very friendly and they help with my every need
Product : Fanatic I have used other makes but this one is on another level it so well designed

Plus

Service:++


Product:NYT

I have recommended, from the initial contact to delivery everything was on time explained and seamless.Quingo is perfect for everyday use

Vitess

Service:+


Product:++

Service rating : Everything was dealt with in a professional manner.
Product : The scooter is very safe and comfortable.

Vitess

Service:++


Product:NYT

From first meeting to the item being delivered everyone was very helpful and friendly.

Flyte

Service:++


Product:++

Service rating : Fast response – very thorough training – solid product- easy to use – attractive design works exactly how they say
Product : Excellent experience and very practical

Vitess

Service:++


Product:NYT

I love my Quingo, I lost confidence when I fell off a previous scooter, but when I did a test drive on my Quingo my confidence came back immediately I couldn’t wait for my Quingo to arrive thanks to your salesman he was great with me and reassured me I was going to be ok, and I was. I love my quingo 1000%.
thankyou so much

Sheila milne.

Air

Service:++


Product:++

Service rating : Quick response to my online enquiry. Choice of mobility scooters brought to my home to try. Salesman very knowledgeable and helpful. Chose the Air2 as it fits in the boot of our car.
Product : Portable in boot of car. Relatively easy to assemble although I couldn’t do it alone. Comfortable to ride on and copes with all footpaths that I have tried so far.

Flyte

Service:+


Product:-

Service rating : YES. DELIVERY WAS EFFICIENT AND DELIVERY ENGINEER WAS VERY HELPFUL. I POINTED OUT THAT THE CATCH WHICH HOLDS THE HANDBRAKE IN WAS MISSING AND HE PROMISED TO SEND IT BUT NOTHING HAS BEEN RECEIVED. I DIDN’T REALISE THAT THE FRONT WHEEL IS CENTRALISED BY A VERY STRONG SPRING AND I FIND THIS DIFFICULT TO TURN – IS THERE A SPRING ADJUSTMENT (MY LAST SCOOTER HAD 4 WHEELS AND VERY LIGHT STEERING)
WHEN THE WEATHER GETS WARMERBI WILL BE OUT ON IT, BUT NOT IN THE THROES OF WINTER)
Product : BECAUSE YOIU HAVEN’T SPOKEN TO ME IN RESPONSE – READ MY REPLIES!

On 11-Feb-2019 the supplier responded:
We are very sorry that this happened. We try to offer the best service possible at all times and something went wrong here. We are pleased to say that we have managed to contact you in order to rectify the error on our part.

On 11-Feb-2019 the customer

added:
IT SAYS YOU HAVE MANAGED TO CONTACT ME; YOU MUST HAVE DREAMED IT – NOBODY HAS CONTACTED ME EITHER BY PHONE OR BY TEXT; OR BY E-MAIL. THE ONLY CONTACT I HAVE HAD IS THIS ONE!

See this exchange on Feefo

On 13-Feb-2019 the supplier responded:
My apologies this is due to an error on my part, I misunderstood a message from our customer services manager. She has tried to contact you on your mobile without success, she has left messages on your home answering service and has sent you an email. Please call our customer service department on 01582 430 900 and ask for Jules, she will be delighted to help.

Air

Service:++


Product:++

Service rating : The advisor brought several scooters to my home to test ride. He then made sure I was safe and able to control my chosen scooter. Demonstrated taking apart and then reassembling the scooter. All in all nothing was too much trouble. Likewise with the engineer who delivered and adjusted my scooter to fit. He said on several occasions unless I’m happy you’re safe I won’t leave you with the scooter.
Reassuring, that they put safety first.
Product : Delighted, comes apart in seconds to fit in the boot. Not much longer to put it back together.

Classic

  • Customer also bought: …. :
  • Classic

Service:++


I would recommend Quingo to any one. The service was excellent and the delivery briefing clear and explicit.

Plus

Service:++


Product:++

Service rating : They are so helpful & it was a relief to have no pressure in buying from you
Product : They are the best mobilty scooter on the market

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


have the utmost faith in your company

Air

Service:++


Product:++

Service rating : Fantastic scooter which has changed my life. I’m able to go out and do more as a family especially with my two young children. Being a young disabled person should not stop you from getting out or being too embarrassed to have and use a scooter. The air 2 doesn’t look like the older scooters out there and breaks down very easy to put in the car boot. It’s one of the most affordable scooters going and I highly recommend for young and older people. Don’t stay home restricted get back out in the fresh air and have fun with family and friends. Thanks quingo for your expert customer service
Product : Superbly built piece of kit. Very safe and robust. Amazing for going shopping or a family day out. If you live in an area with steep hills I recommend getting the battery extendor pack. Easy to break down to put in car boot and very easy to drive and the most comfortable position to sit in taking the strain off all parts of the body.

Vitess

Service:++


Product:++

Service rating : They were very informative and explained everything in detail right down to trying out the scooter on the road an pavement also adjusted parts to my satisfaction
Product : Feel comfortable with the scooter

Air

Service:++


Product:-

Service rating : polite and helpful staff prompt delivery and useful instruction
Product : not sure yet about getting in car without dismantling

Air

Service:+


Product:+

Service rating : testing the scooter before buying
Product : it climbs hills , I can get down to lower prom and back up again

Vitess

Service:++


Product:++

Service rating : The product is excellent and very well made,every thing was explained to me
In a easily to understand manner.
Product : I have absolutely nothing to complain about

Air

Service:++


Product:++

Service rating : All came up to sratch for me
Product : Everything was good an clear

Plus

Service:++


Product:++

Service rating : Highly recommended
Product : First class quality product. Very please with my purchase.

Toura

Service:++


Product:+

Service rating : Excellent service well explained
Product : Very comfortable, easy to steer and control

Air

Service:+


Product:-

Service rating : Thorough explanation during demonstration.
Product : The batteries do not appear to hold charge for a reasonable length of time. As a refurbished machine I would have hoped it would have been equipped with new batteries.

Plus

  • Customer also bought: …. :
  • Plus

Service:+


Good service allowing to try before you buy and taking time to work out what’s best for you

Classic

Service:++


Product:+

Service rating : Totally professional, no hard sales,they check everything thoroughly before you buy. Excellent service gives you confidence.
Product : Still getting used to the slightly larger size when in shops!

Flyte

Service:++


Product:++

Service rating : From my first enquiry, my trial then my installation everyone was very helpful. I was not pushed into buying something that didn’t suit me, I was checked to make sure it was suitable for me. Thank you
Product : I have recommended it to people who are fascinated by it

Flyte

Service:++


Product:++

Service rating : Very professional and speedy replies to all questions. When the sales person came out there was a very in-depth look at what the needs are to come to the best option in what kind of scooter you need. When the engineer came out all questions we had were answered speedily and very professional. He also did a very in-depth test of how to handle the scooter and didn’t leave until he was happy that we know how to handle and what to do is anything goes wrong.
Product : Absolutely love the Quingo Flyte. It gave me back some of my independence.

Vitess

Service:++


Product:++

Service rating : Second time of buying from forever active and both times excellent service. If there was one company I would reckomend it would be Fore ever Active
Product : brilliant scooter very comfy on long journeys

Classic

Service:++


Product:++

Service rating : The QUINGO Rep Graham Lambert ( no relation) explained everything and showed me the full range after some questions his recommendation was the CLASSIC. That was the one I purchased after a good test. I would recommend this to anydody. THE SERVICE IS 5 STAR+
Bill Lambert
Product : I can now get up the Ripley hills with no trouble

Vitess

Service:++


Product:++

Service rating : It’s a great comfy ride
Product : Excellent very happy with everything

Thank you

Plus

Service:++


Product:++

Service rating : Arrived on time, good salesman, patient and informative.
Delivery man very helpful and knowledgeable, didn’t rush me.
Product : We bought a reconditioned model which is immaculate and so easy
to manoevre.

Classic

Service:++


Product:+

Service rating : yes I would recommend them and if need be buy another product from you
Product : easy to drive and use thank you

Vitess

Service:++


Product:++

Service rating : Delivery on time , service exactly as I expected, showing all the settings also help park the scooter in our compact scooter room , could not ask for anything more
Product : Great scooter took it out on a sunny day travelling into town and back no problems what so ever
Just the one thing I can only use one hand So no easy to use the indicators
Be better if they could be adapted to people’s needs

Plus

Service:+


Product:++

Service rating : Brilliant product excellent service and after care.
Product : Finley Engineered British Product ahead of the rest I’ve tried
Excellent after sales service. And one of the most. Professional
Organisations I has been my pleasure to do. Business. With.

Pete Greenhough, F. Inst. SMM. S. Eng.
Leicestershire

Flyte

Service:+


Product:+

Service rating : very well explained, polite and courteous throughout
Product : same as before xxxxxxxxxxx

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


Wonderful, helpful staff, informative, great choice.

Plus

Service:++


Product:++

Service rating : Everething
Product : I`ve used it quiet a lot and find it very good getting around. Problem
with bag on seat back what size walking stick is it for

On 18-Sep-2018 the supplier responded:
Please call our customer services department on 01582 430 900 they will be delighted to help with any questions you have.

Vitess

Service:++


Product:NYT

They explained everything thoroughly and did not pressurise me to buy immediately. The salesman gave me time to think.
Excellent service.

Air

Service:++


Product:++

Service rating : Knowledgeable and informative demonstration. The machine is joy to drive.

I was given helpful advice re: finance. Delivery was prompt and a problem was dealt with efficiently. I would certainly recommend this experience.
Product : Very pleased with all aspects of this purchase. The insurance and recovery package ensures peace of mind .

Plus

  • Customer also bought: …. :
  • Plus

Service:+


Helpful staff. Would readily recommend them .

Air

Service:++


Product:++

Service rating : sales rep explained all very well and was here on time and delivery driver was also very good
Product : because I am happy with it

Toura

Service:++


Product:++

Service rating : Excellent service would recommend them to anyone
Product : Best on the market very good value

Classic

Service:++


Product:++

Service rating : Yes I am very satisfied with the scooter as it is a five wheeler and very safe but if it was a four or three I could fall of the scooter because the pavements are very bad
Product : I am very pleased with the classic and getting very used to it now thank you

Classic

Service:++


Product:++

Service rating : you have to experience the fantastic feeling of security on the Quango scooter to describe it. I am 83 cannot drive so I was incredibly nervous seeing a beautiful new scooter delivered to me. I was sat into a comfortable position, measured for safety, and soon became a little more confident.the delivery man then became my teacher checking me for various things I needed to know before I moved off. He too then took a Quingo scooter out of the van and off we went on a training course. I had a wonderful time as I followed my teacher across a road, instructions already given beforehand. The 5 wheel Quingo perfect in every way as we went a liitle faster on the flat.There’s a natty set of dials to turn to fast or slow and 2 levers either side of that to make the Quingo move off or reverse with the fingers. I did not want to go home. When I did I wanted to have the Quango as soon as possible.Now the independence I have is great, my confidence second to none. I go shopping and just out for pleasure, knowing the Quingo is safe and cannot tip, But as I said You must ride on the Quango to experience what I have mentioned I have a Classic. The staff too are exceptionally good and will follow up your progress. why not phone for details as I did,. if you really want a super safe smart Quango scooter
Product : I think I have said it all. Many Thanks

Air

Service:++


Product:++

Service rating : Friendly & helpful initial contact. The full system & options were clearly explained, and there was no element of pressure.
This continued with the delivery.
Product : It’s quite heavy but we see this as part of its stability which is impressive and reassuring.
My husband finds dismantling for the car straightforward.

Toura

Service:++


Product:++

Service rating : Very good and helpful,helpful people all the way along
Product : All good very very helpful

Plus

Service:++


Product:++

Service rating : Excellent one to one service when selecting the right one for me.
Delivery was fast end efficient with relevant information provided and questions answered in a polite, straightforward manner.
Product : Meets all of my needs, is strong and reliable, and has given me my mobile life back

Air

Service:+


Product:++

Service rating : I feel that it is brill to drive and you feel very safe on it but my only criticism is that the build quality is maybe a bit down as most of my bungs have come out whilst on the move plus it has just started to struggle up some of the inclines we have in Stroud
Product : Hopefully a service will put any probs I have to bed

Classic

Service:+


Product:++

Service rating : Did not stress importance of frequent battery charging and kerb hight not as good as in brochure. Different wheel size?.
Product : Very good service and excellent engenders but would prefer salesmen to be more honest re kerb height and battery battery charching

Flyte

Service:++


Product:NYT

The staff were very friendly and new their product range. The Flyte is an excellent product both practical and very stable.

Vitess

Service:++


Product:++

Service rating : They were very efficient & attentive at all times explaining everything very clearly.
Product : Because I think they have a good selection of mobility scooters & a very good back up service & an excellent sales team.

Vitess

Service:+


Product:NYT

Informative and adequate. Satisfactory as far as I am concerned

Plus

Service:++


Product:++

Service rating : from the initial call to delivery of my quingo plus scooter everyone I came in contact with was very helpful. they even put my mind at rest as I suffer from anxiety which means I get anxious when meeting someone new.the engineer wouldn’t leave until I was completely happy.the scooter is so comfy and nippy.im getting a lot of admiring looks when I’m on my scooter.
Product : the scooter is so comfy and everything on it is set for my maximum comfort.its like sitting in an armchair on wheels. I’m getting admiring looks and some envious looks from other scooter users

Classic

Service:+


Product:++

Service rating : They demonstrated two vehicles well, but pushed me into saying I liked them. They were both Class 3. I had said I was interested in the Classic, Class 2. I ended up agreeing to the Vitesse but later had to change the order to a classic. Definitely too much sale pressure.
Product : Excellent product that meets my needs.

Flyte

Service:++


Product:++

Service rating : Good service, no pressure to buy and polite and helpful salesman and engineer
Product : Excellent product, I’m well pleased

Flyte

Service:++


Product:++

Service rating : Easy to arrange no stress friendly detailed imformation demonstrated in great detailed reasuring
Product : I am so happy with my scooter would recomend to all

Plus

Service:++


Product:++

Service rating : Hi there, having purchased the mobility scooter a year ago, I can hyonestly say that that it has been 100% reliable. Having the stability of a four-wheeler combined with the manoeuvrability of a three wheeler, my wife has had no problems with driving it. Therefore, I have no hesitation in highly recommending the scooter. However, having just received a reminder for the yearly service agreement and considering the costs high, we will not be renewing. As pensioners, we have far more important things to spend £100pa on. Best regards. *Personal information removed by Feefo*
Product : Already written my review.

Classic

  • Customer also bought: …. :
  • Classic

Service:++


Excellent service, with helpful advice, from engineer!

Plus

  • Customer also bought: …. :
  • Plus

Service:++


Hello Qingo i am very pleased with my scooter and would buy with them again. I would like to see a mileometer fitted to the scooter i l very pleased with the sales person who told me and showed me how to use the scooter and also the engineer who delivered the scooter to my home those two gentlemen went the extra mile to make sure that would enjoy getting out and about safely. Thank you to all the staff as well who made it possible for me to have a brilliant Quingo Scooter

Flyte

Service:++


Product:++

Service rating : I bought six new batteries, which were quickly fitted. The insurance claim for the horn button was also dealt with.
Product : After 14 months the existing four batteries were becoming exhausted. I deided not only to replace them but to add the optional two extra ones, which has increased my range by 50%.

Classic

Service:++


Product:NYT

They knew their job. I had a mobility scooter at the time and was anxious about the battery – all their team could do was sell me new batteries.
Your system is ideal as I can see what state the battery is in.
The vehicle is sturdier and I get lots of comments from passers by I always tell them to go quango.

Plus

Service:++


Product:++

Service rating : They explained everything about my quingo plus they were very thorough
Product : Its wonderful to be able to get out & about when ever i want to

Plus

Service:++


Product:++

Service rating : They were very thorough showing me how to use the scooter and made sure I was comfortable with everything before I had test drive.
Product : I feel really safe whilst driving it and the battery life means I don’t worry at all about being left somewhere with no battery and I can enjoy my time out and about.

Air

  • Customer also bought: …. :
  • Air

Service:-


You could have made the starter handles longer l find it difficult to stretch my fingers to start off

On 11-Jul-2018 the supplier responded:
This would normally have been raised as something you wanted done at the point of order. We do customise the scooters if requested to. Our customer services will be in touch shortly to see if we cannot rectify this for you.

Plus

Service:++


Product:++

Service rating : I was dealt with very efficiently and quickly
Product : Ihave had several nother scooters but this certainly the best buy I have made I feel safe and comfortable with this one

Classic

Service:++


Product:NYT

Very efficient service for an excellent product

Plus

Service:++


Product:++

Service rating : told me all i needed to know. and would recomend to all and would certainly deal with them again.
Product : it is all I required a very good product

Flyte

Service:++


Product:++

Service rating : Excellent service from start to finish.
Product : Very easy to drive and very stable.k

Flyte

Service:++


Product:++

Service rating : After a few long years of phone calls I opted to have a look at the flyte. the rep who came was patient helpful and very keen to help even as I was on a very low budget the enphisis on help well to cut a long story short I eventually took delivery of a recon amazing condition scooter which loads into the car on its own well have to press a button the fitting after sales and care are exepional and even changed a lever that was to long nothing seems to be to much it’s a amazing product and has made my going out easier I recommend this company for the professional way it works with its customers rare today and the quality of its products like to say thanks we got there and I’m glad we have
Product : Very attentive honest company to deal with

Vitess

Service:++


Product:++

Service rating : Very helpful and yes we would recomend Quingo to other people.
Product : It gives me freedom to do my own shopping.

Vitess

  • Customer also bought: …. :
  • Vitess

Service:+


This is my second quingo, my first was a plus and did feel much sturdier than my quingo. but this Vitess is just as easy to use and lighter to handle. I did have a problem at first with charging it . You should make it very clear that it needs at least 12 hours charging several times at first, I did not find this out until mine broke down, since then it has been very good.

Vitess

Service:++


Product:++

Service rating : Full experience a pleasure, No high pressure sales. Purchased for cash while 2 friends purchased via the lease plan. Small problem with Led light quickly dealt with. Top marks for Quingo.
Product : Great for comfort and very stable I use off road on local footpath and woodlands, also used this week in snow

Vitess

Service:++


Product:++

Service rating : They were very good from start to finish. Yes I would recommend Quinton to anyone that needs scooter
Product : It does me fine because I needed more leg room

Flyte

Service:+


Product:+

Service rating : Initial contact and feedback was not ideal. However once I got to speak to right people, the whole experience improved. I had a puncture after 2 days of having the Qunigo and the service I received to have it repaired was first class.
Product : Very good vehicle, comfortable and so far reliable.

Flyte

Service:+


Product:+

Service rating : Good and efficient staff. ….problem is getting a regular service call on the Isle of Wight. I do not want to splash out £90 odd ferry fee to have a bolt tightened.

Perhaps you could collect several Quingo people and make a requler visit, thus splitting the costs.
Product : Folding down is still too hard for me. I don’t have a car …I use the Flyte as it

Flyte

Service:++


Product:++

Service rating : FOUND QUIINGO SERVICE AND ATTENTION TO DETAIL AND FOLLOW UP AFTER BUYING ONE OF THEIR SCOOTERS EXCELLENT. I FOUND THAT USING ONE OF THEIR MACHINES VERY REASSURING TO MY PERSONAL SAFETY WHEN USING THE SCOOTER. THE EXTRA WHEEL GIVES YOU MUCH MORE STABILITY. IT IS THE ONLY MACHINE THAT HAVES FIVE WHEELS. I ,COULD CARRY ON HIGHLIGHTING HOW GOOD IT IS YOU MUST NOT TAKE WHAT I SAY BUT TAKE MY TIP AND GO AND BUY ONE.
Product : I HAVE STAT.ED EVERYTHING ABOUT MY THOUGHTS, AGAIN EXCELLENT

Vitess

Service:+


Product:++

Service rating : I HAVE ONLY CALLED THEM ONCE & WAS VERY HAPPY WITH THE OUT COME
Product : IT GETS ME ABOUT &^ CLIMBS UP THE HILL WHICH LIVE AT HE TOP OF VERY WELL

Plus

Service:++


Product:++

Service rating : Quick delivery of product, caring guys who showed my wife how to use her scooter
Product : Good product…………..

Vitess

Service:++


Product:++

Service rating : They completed the order quickly and efficiently. They would have delivered two days later but I had to delay for several days. I have spoken to a number of staff over the telephone and they could not have been more helpful. The Quingo test run was very thorough and the staff member explained all of the controls so it was easy to get underway. When my own scooter was delivered everything was again explained so I was able to manoeuvre through the gate and go off on what I am sure will be lots of adventures. Well done Quingo.
Product : Because of poor weather I have only been out on the scooter a few times. It was a very enjoyable experience and it is very easy to use. I look forward to exploring the areas my car can’t get to.

Classic

Service:++


Product:NYT

Excellent follow=up service. After i sold my car I wanted to buy a scooter but my daughters were against it on grounds of safety, but I persuaded them that Quingo
was the safest scooter on the market.I am perfectly happy though having driven a sports car find it a little slow but the daughters think that is an advantage!

Vitess

Service:++


Product:++

Service rating : Excellent service from start to finish. No exaggerations, all accurate and truthful.
Product : Excellent scooter: comfortable and exceptionally stable.

Air

Service:++


Product:++

Service rating : They made it very easy to under stand how to use and put it together . Very polite and pleasant .
Product : They made it very easy to understand how to use and put it together. Very polite and pleasant .

Vitess

Service:++


Product:++

Service rating : From the start decicding I wanted a scooter from quingo to getting one the customer service as been first class would recommend this company to everyone.they never made me feel pressured into buying a scooter and the support they have offered is 1st class
Product : Brilliant comfortable scooter

Classic

Service:++


Product:++

Service rating : Excellent polite and friendly service from all members of staff willing to sort out any problems instantly
Product : Amazing product gives all round confidence not experienced from previous makes of scooter

Vitess

Service:++


Product:++

Service rating : They were excellent when I rang up to ask about quingo. The gentleman who came to demonstrate the scooter suitable for me was very understanding, polite and helpful. He treat me with respect and explained which scooter was right for me. He didn’t rush me and I enjoyed my ride out on the scooter. I didn’t feel pressurised in any way to purchase. He explained all the purchase options and I decided to go with hiring the quingo, paying a monthly fee.
When my scooter was delivered, the young man was just as pleasant and nothing was a bother. He set my scooter up for me and explained how to charge it and move the seat etc. And we went on a drive out to see that everything was ok.
Product : Excellent service, paying monthly on a hire basis which is perfect for me.

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


Yes

Vitess

Service:++


Product:++

Service rating : Attention to my needs, time to try and consider a range of scooters.Stable ride on very uneven pavements
Product : A comfortable machine, with adjustments to fit seating and postion of legs and feet.

Air

Service:++


Product:++

Service rating : Top class
Product : It’s the most safest scooter I have had. The children don’t worry so much now

Plus

Service:++


Product:++

Service rating : They responded to my request for information promptly and came with models at the time arranged. On this occasion they assessed my need and my ability to ride the model, listening to my requirements. I was given information as to when to expect delivery of my Quingo and when it arrived the foot pedals were adjusted for my comfort and the features were clearly explained to me. After a few weeks I was contacted to see if I was enjoying use of it and if I had any problems. I have recommended Quingo to others.
Product : It is comfortable to ride, manoeuvrable, easy to control the speed and I am gaining cofidence

Vitess

Service:++


Product:++

Service rating : I ONLY WANTED ONE IF I COULD HAVE A BASKET BIG ENOUGH TO HOLD MY DOG,AND IT DOES ITS WONDERFUL.I WILL EMAIL A PHOTO.
Product : SHE HAS GIVEN ME MY FREEDOM BACK AS I CANT WALK ANYMORE,MY DOG SITS IN THE BASKET UNTIL WE REACH THE RIVER THEN I SIT ON A BENCH WHILE HE PLAYS WITH ANY PASSING DOGS.
I HAVE A NICE PHOTO IF YOU WOULD LIKE LET ME KNOW
REGARDS TRISH TELLING AND LOBSANG RAMPA.

Vitess

Service:++


Product:++

Service rating : salesman recommended the perfect model for me. delivery was on time and engineer took the time to set it up and explain everything to me. the whole experience was first class
Product : i have been able to visit places ive not been to in years. neither my husband or i can drive anymore and he follows me on his bycycle so we can go out together which bwe couldnt do before i got the qi-uingo. its tight turning circle is a godsend

Vitess

Service:++


Product:++

Service rating : Excellent!
Product : The safest scooter i have ever had.

Flyte

Service:++


Product:++

Service rating : The salesman explained everything to my satisfaction, also the aftercare has been very good.
Product : It as opened up a new world to me. I can take it in my car and go

Air

Service:++


Product:++

Service rating : All staff were informative and demonstrated the features and ensured my safety by accompanying me on trial drives
Very caring and patient people
Product : I am able to participate in outings as I used to …fantastic

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


Excellent choice, advice, delivery & instruction.

Air

Service:+


Product:+

Service rating : Prompt delivery, allowed me to change my mind. Mine was not new and it could have been cleaner, there is some rust which could have been treated and it should come with new batteries. But it works well and I have not fallen out.
Product : For reasons given earlier

Flyte

Service:++


Product:NYT

I could not find any problems in any. Dealing with this company.

Plus

Service:++


Product:++

Service rating : Beccause they came out to see me and gave me a good test drive. All the people I met and spoke to on the phone were very experienced and gave good explanations for everything I asked.
Product : Until I got my quigo I was reliant on other people to take me out now I can go out on my own.

Plus

Service:++


Product:++

Service rating : Graham who came to see me was very helpful he showed me all the different scooters available and took me for a test drive on the one I chose and it has given me my freedom back and I would recommend your company to other people looking to buy a mobility scooter
Product : I like the fact that it has the extra wheels at the back for stability

Plus

Service:+


Product:+

Service rating : i thought the service was good.talking to the service team was a good experiance
Product : the scooter i bought was just ideal for me

Vitess

Service:++


Product:++

Service rating : The total experience was excellent, from the moment your engineer arrived to establish my needs to the day my scooter was delivered. Even aftersales has proved to be excellent.
Product : The Vitess has proved both comfortable to ride in and it just fits in my WAV

Vitess

Service:+


Product:++

Service rating : The sales demonstration was very good, and provided a lot of useful advice. The delivery was rather rushed , not the deliverer’s fault, he had a further call to make in deepest Cornwall and it was getting late, and I would have liked to check a number of points which had arisen.
Product : A well appointed scooter, very comfortable. However it feels lively on uneven pavements and confidence is required to rely on its undoubted stability.

Classic

Service:++


Product:++

Service rating : Excellent product which provides everything it claims. It has exceeded my expectations. The demonstration and try-out before purchase were so thorough that it was easy to make a decision on whether or not to buy and how.
Product : Excellent product and service

Air

Service:++


Product:++

Service rating : Hi I am very please with my scooter and all the peopl that helped me pick the right one for me. Thank you all very much
Product : I am no longer have to stay in with my scooter I can go out every day if I like I love it thanks for my freedom back

Air

Service:++


Product:NYT

My Quingo is everything I needed to get around safety. It has proved to be a most reliable mobility scooter. It has also drawn a lot of attention from other people.

Plus

Service:++


Product:++

Service rating : The response to my enquiry was fast and comprehensive. Advice, delivery and instruction was carried out to my satisfaction. Delighted with my transport. The telephone calls to follow up my continued satisfaction are very reassuring.
Product : A great little scooter. Pleased with my choice

Vitess

Service:++


Product:++

Service rating : Everything was spot on from start to finish.
Product : Very good scooter. Demonstration was excellent. Very pleased.

Plus

Service:++


Product:++

Service rating : all the information about my quingo was complete.The staff were helpful at all times.
Product : scooter has given me new lease of life

Flyte

Service:++


Product:NYT

Very comfortable easy to open and fold I love it could you tell me if there is a rain cover you can put on and take off also I would like to fit a mirror on as the one that came with it keeps falling down.

Vitess

Service:++


Product:++

Service rating : From the first time of contact until now the company have been excellent with information on the scooter,the driving of it,the various settings to make it more comfortable and phone calls since buying to make sure all was okay.
Product : A great scooter that gives me my freedom back to be able to get out and about once again.

Vitess

Service:++


Product:+

Service rating : The team were very helpful also went though with me I am glad that I chose to go with Quingo?s
Product : SAMe as above I never try five wheels before and I know it safeif there anyone looking for a scooter give these guys a try.

Vitess

Service:++


Product:++

Service rating : The “Quingo” Vitess 2
I’m impressed with the torque of the motor it has more than enough grunt to run up the hills where I live, I think you need to move the on/off key, as it likes biting my knees when I get on or off ,
I also think the 100amp batteries as an option, would be a good Idea ,as the terrain around here in general is hard work, I’m getting about 15 miles between charges ,as opposed to the up to 30 miles as advertized , these are the only two gripes I have,
I have found it comfortable size wise , and easy to control , easy to manoeuvre, the ride comfort is excellent , having the fully insured/breakdown service option included in my two year rental plan puts my mind at rest, and means I can relax and enjoy my “Quingo” vitess
Product : A great purchase, money well spent

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


Good sales presentation, and various models to choose from

Vitess

Service:++


Product:NYT

I should have bought my Quinco years ago!!! Such a please to feel safe and secure and to get my independence back. ( Even the young school boys have paid my scooter a compliment or two – sweet!). I highly recommend the Quinco range of mobility scooter. Safety on wheels

Air

Service:++


Product:++

Service rating : First rate fast efficient service.
Product : I purchased a Quingo Air to enable me to negotiate my way around campus at University. Before I purchased my Quingo I used my wheel chair to get about and it was well night impossible especially up and down inclines and uneven pavements. I am now able to get around with ease. I am happy that the warmer weather is on the way as I am looking forward to going further a field.

Vitess

Service:++


Product:++

Service rating : I was very impressed with the delivery of information about the scooters that they sell. I was given a through check on my ability to drive a scooter before & after purchase. They are the very best scooters in the market & also sell some very useful accessories that other scooter manufacturers do not have available for their products & I doubt if they have even considered these types of accessories e.g. The rear view camera etc. All in all I have no complaints other than maybe the price range but they are excellent scooters & the company are customer friendly & maintain high standards of customer safety in regard to the usaing of a scooter, a lot of companies are only interested in taking your money !.
Product : Please refer to the first question I answered
It is difficult for me to do a photo or video as I am on 24 hour oxygen & I would need to put my portable tank on.
Apologies for any inconvenience caused.

Air

  • Customer also bought: …. :
  • Air

Service:+


Hadto the ring for the free watch.But I haven’t used it because I

Broke my back and I’m still recovering.l had a go on the scooter and I

Passed the test, got the badge.Hope I enjoy it

Air

  • Customer also bought: …. :
  • Air

Service:++


Erver thing about Quingo works.All the service I came in contract with were very good.Nothing was to much trouble

Air

Service:++


Product:++

Service rating : Excellent service provided.Sensitive to all my needs and requirements.
Product : Well worth buying a scooter to increase my independence.

Vitess

Service:++


Product:++

Service rating : Everythinhg from the phone call about information to the ssles prrso howerd coming round was was good i did not feel presured like u di with some companies
Product : I love it when i go out on it is so smooth over the bumps in the pavememenr i would not get rid ov it for anything

Vitess

Service:++


Product:++

Service rating : sales, Good information, honest and not too pushy.
delivery and information, demonstration ..fine
Plus model has cine up to my expectations and I am enjoying the use and can get around more.Even over rough pavement and on the lumpy sandy beach prom my travels are OK.
Product : GOOD ALL ROUND EXPERIENCE A VERY GOOD BUY

Air

Service:++


Product:++

The service from everyone was excellent from start to finish

Flyte

Service:++


Product:++

Service rating : First class product. First class service.
Product : From start to finish, no pressure. Answered all questions without hesitation with no waffle. Went out of their way to make sure that I was pleased.

Plus

Service:++


Product:++

Service rating : Exceptional service leaving nothing to chance, I am very pleased with the whole transaction, thanks Quingo
Product : At first I thought it was expensive, but after using the scooter and docking bay I think it was well worth the money,

Air

Service:+


Product:++

Service rating : a poor start with incorrect information given by sales rep.Exellent service by sevice enginere,on the delivery day,
Product : all i expected and more.i have a problem with my spine.and had problems with my old scooter due to vibration.my new scooter is perfect ,i can now get around pain free.

Air

Service:++


Product:++

Service rating : the sevice was excellent all the staff i talked to where great to talk to
Product : all was good the hole bike but seat belts need to be looked at as they are to long

Flyte

Service:++


Product:++

Great looks,high class engineering very manouverable well presented.

Plus

Service:++


Product:++

Service rating : Its like driving a little car with the hood down its fantastic.
Product : Real quality piece of kit has helped me no end re Hospital appointments etc

Vitess

Service:++


Product:++

The office and the engineer were pationt and esxpert
The engineer knew the product and answered questions in simple terms.

Vitess

Service:++


Product:++

Service rating : no time waistinggood explanations
Product : every thing was as they tod me it would be exselent

Flyte

Service:+


Product:+

Service rating : helpfull and not pushy with friendly advice
Product : I need a faster speed so I can use on the road as some of my family do not have foot paths so I cannot make a visit

On 15-Nov-2016 the supplier responded:
You are perfectly legal to use your scooter on the road when a pavement does not exist or is not in a fit condition. The Flyte also has lights which make it safer on the road. We are afraid the Flyte is not available in an 8mph version. We hope this helps

Plus

Service:++


Product:++

Top service from everyone nothing is never to much trouble

Plus

Service:++


Product:++

Because I had a few technical issues at the beginning and staff attended to these without making you feel stupid

Air

Service:+


Product:+

Service rating : No fuss.or double talk
Product : Easy to use and dismantle,haven’t used it in real anger yet!!

Air

Service:++


Product:++

from the very first contact Quingo has been very aware of my needs. The staff are excellent and ensured that I was happy with their product at all time. I had one small problem with my scooter and spoke to Qiungo about it and the matter was sorted straight away. I have nothing but praise for the company and will recommend them to all

Classic

Service:++


Product:++

Service rating : from e-mail contact form on a sunday got a call next day made a appointment for rep to call on the Thursday he explained all about Quingo then he got out the Scooter from van and I was taken on a test drive including driving test. I got back and placed a order my Quingo was told it would be delived next Friday. I was called on the following week to confirm delivery .The man set up scooter to my requirements the made sure I was comfortable on it then another test drive to confirm it comfortable on return he explained how to charge it and showed me how to put cover on.Since then I have had 3 phone calls to check on how I am getting on with my scooter and asking if everytning was fine.
Product : It makes me feel safe as pavements and dropped curd are uneven with old scooter it nearly tipped over.So I now go out a lot more even if its just around the village and see poeple

Flyte

Service:++


Product:++

Service rating : Quingo helped us every step of the way with the Quingo Flyte. I have a Mini Clubman and was most surprised to learn that the Flyte would fit.The engineer who came to fit the loading dock was extremely courteous and helpful.I have had quite a few people admire our scooter and have no trouble in recommending it.
Product : Good well constructed product.Can even go in my mini clubman, which when loading or unloading gets public attention.One passer by commented “Just like James Bond”.

Flyte

Service:++


Product:++

It’s a fine machine. The best I’ve had ..I’ve had 4 over the past 23 years.

Plus

Service:++


Product:++

Service rating : The whole process of purchasing my mobility scooter was very easy, and the customer service I received was excellent.
Product : The Quingo Plus is an excellent choice for my disability needs.

Plus

Service:++


Product:++

Service rating : excellent scooter and excellent service
Product : excellent a very good scooter. and very safe

Classic

  • Customer also bought: …. :
  • Classic

Service:++


We have previously owned Quingo scooters but when my husband died in July I decided to get a new Classic. I was able to use the solid tyres and the wing mirror from his scooter. With the Classic’s extra miles I have been able to go into town and keep a hospital appointment without the worry of lack of power. I love it!

Flyte

Service:++


Product:++

Service rating : So far have had no problems so why should it be less than ” excellent”. Not in use daily or weekly.
Product : Excellent appearance and clear good quality. Impressed with booklet and the accompanying information.

Toura

Service:++


Product:+

Service rating : All questions and queries dealt with politely and efficiently
Product : A couple of points that might be considered.eg: The seat belt, as this is tensioned would only be of use in a heavy head on impact. I suggest tha a simpler aircraft type belt would provide a more secure and reassuring restraint which might be necessary in normal travel conditions. The belt fitted very posh but not entirely suitable.
Another point that might be considered is that any Qiuingo capable of 8 mph be pre registered and taxed in line with the purchase of a new motorised vehicle. I have of course registered my scooter.
It was a little bother that could be obviated!

On 25-Oct-2016 the supplier responded:
Firstly thank you for your feedback which is much appreciated. I have passed your comments on to the relevant parties.

On 25-Oct-2016 the supplier responded:
I am afraid we cannot pre register the vehicle. We are very happy to help in any way we can though with the process. I have also forwarded on the feedback re the seat belt to the manufacturer AVC.

Plus

Service:+


Product:++

Service rating : A very professional team from sales to the engineer who deliverd my scooter.the scooter its self is brillant it was the best desision ive made in years buying my quingo plus mobility scooter
Product : Its everything the quingo team said it was comfortable ease to drive

On 25-Oct-2016 the supplier responded:
Thank you.

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


Everything about this vehicle is spot on ,mind you its my first one but I just can’t fault it,especially its turning ability.

Sport

Service:++


Product:++

Service rating : The scooter I bought was exactly the type of machine I was looking for. The gent who brought the machine to me was pleasant and above all, honest.
Product : It is a really good used machine that has been upgraded to suit me . The rear view mirrors were changed to suit me and up to date foot rests were fitted. The machine was then set up to accommodate o man of my size.

On 25-Oct-2016 the supplier responded:
Thank you for your kind comments. We hope you enjoy your scooter.

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


service fantastic, evertbody i spoke to where so friendly and never forced me into buying.The schooter was fabulas loved being able to turn sharp corners will be better when canopy arrives then can go out in the rain too.

Vitess

Service:++


Product:++

Service rating : I ABSOLUTELY AM THRILLED WITH MY QUINGO VITESSE, IT GIVES ME THE FREEDOM TO GO OUT AND ABOUT EVEN IF IT’S JUST IN THE VILLAGE, AFTER BEING HOUSEBOUND FOR AGES I GOT DEPRESSED AND NOW I CAN GO CALL ON FRIENDS AND GO TO VILLAGE EVENTS THAT I COULDN’T GO TO BEFORE, IT CERTAINLY HAS CHANGED MY OUTLOOK AND I FEEL A LOT HAPPIER IN MYSELF JUST TO GO OUT EVEN IF IT RAINS.
Product : IT’S COMFY AND EASY TO HANDLE, IT TURNS HEADS WHEN I’M OUT ON IT. I WOULDN’T BE WITHOUT IT NOW.

On 25-Oct-2016 the supplier responded:
We are so pleased to have been able to help. Enjoy your scooter and your freedom.

Air

Service:++


Product:++

Service rating : the initial call to Quingo to someone turning up with a range to show me was very fast.
Product : Mobility, smooth ride and turning circle, plus a horn that pedestrians can hear.

Vitess

  • Customer also bought: …. :
  • Vitess

Service:++


Fast and efficient

Vitess

Service:++


Product:++

Service rating : Reliable and dependable scooter.
Pomp t and efficient service when requested.
Product : All you need from a scooter.
Comfortable and reliable.

Flyte

Service:++


Product:+

Service rating : Fast, efficient service. All staff we had dealings with were very knowledgable, friendly and helpful and we got the scooter much quicker than they initially said we would.
Product : A brilliant scooter, very stable, robust and a fantastic battery life. The ability to drive itself in and out of the boot of the car is fantastic as my wife is unable to lift anything heavy. There are a few drawbacks however (compared to my older, more conventional four wheeled scooter); the seat doesn’t swivel, it can be difficult sometimes to find a suitable parking space large enough to get it out of the car and, even in my Volvo XC60, the rear seats need to be permanently folded down to accommodate it.

Air

Service:-


Product:-

Service rating : Takes to long for repairs
Product : Had nothing but trouble with my scooter

On 22-Sep-2016 the supplier responded:
We are very sorry for any inconvenience caused. We understand that your scooter is being collected for repair and we hope to resolve any issues as soon as possible.

Toura

Service:++


Product:++

The service was excellent very helpful I would recommend Quingo to any one

Air

Service:++


Product:++

Service rating : Staff are exceptionally helpful and accommodating. Would, and indeed have, always recommend the company and the product which I have purchased.
My scooter is kept outside, under a dry shelter. An electrian put in a socket was is easy to access. However, he said that the box ( junction box?) ought to be in a secure container for the sake of safety. It would have been helpful to know this, even though it would have made no difference to my purchase.
Product : As above. Particularly good on curbs , uneven surfaces and awful cambers!

Classic

Service:++


Product:++

Service rating : Their services are really excellent could not do enough to help me with choice of scooter, advice and gave me confidence on riding scooter safely and all about the insurance and outside of the mobility scooter.
Product : Great to ride and totally safe well made; a scooter that has been thought out for safety and the rider can feel happy in the knowledge that he has a first class machine.

On 04-Jul-2016 the supplier responded:
Thank you, we aim to give the highest standards of service possible.

Toura

Service:++


Product:++

Service rating : The entire Quingo team from 1st contact to follow up caller were all very friendly and helpful.
Product : The Quingo Tourer was the only option open to me because of my weight but caters for all my needs.

On 27-Jun-2016 the supplier responded:
Thanks. We are very glad to have been of service. Please do not hesitate to contact us if you need assistance at any point.

Classic

Service:++


Product:++

yes i would recommend it to everyone i dont have to use taxis for golng up those hills anymore

Toura

Service:++


Product:++

Service rating : I am very pleased with my Toura 2 overall. The service I expected and received was excellent, from first contact to today. The sales people were professional, truthful, and very knowledgeable of the product. The people backing the sales department, who take care of customers have been in touch checking how I feel about the Toura 2 after a few weeks of using on a daily basis. I am convinced that the staff in this company really do believe in customer care and the excellence of their products. I have a partial paralasys on my left side which causes me to find the steering a little heavier in some situations than I would like, as a result Quingo are sending out an engineer to see if he can improve this problem, which is peculiar to me, not a fault with the scooter! This is service which is outstanding, after all the problem is me not the company.
Product : I have had my Toura 2 for a few weeks now and love it. The comfort, the engineering, the look, the speed, the range. All of these things have impressed me. I have done 25 miles on one return trip getting home with just over half of the battery strength left. that`s a lot better better than my Pride Executive has ever done! The comfort was achieved by various adjustments carried out with me sitting on the scooter during the delivery, which was on date and during the hours agreed. The high quality engineering became obvious during trial previous to purchase and even more so during daily use. The speed is maintained at maximum even going up on ramps to bridges over roads and railways, which an be quite steep. Going down these same ramps speed was automatically controlled at below 10 mph. The cost of my Toura 2 was roughly £1000 more than my last scooter`s RRP. This will easily be recovered by the extra length of it`s lifespan and peace of mind due to projected service quality of the company and its products. I am happy to recommend this company and it`s product to anyone looking for high quality equipment.

On 06-May-2016 the supplier responded:
Thank you for your feedback. We are delighted you are happy with your scooter and hope it gives you many years of service.

Air

Service:++


Product:++

Service rating : I revived excellent customer service and was guided to the right product for my needs and I would recommend them to anyone with mobility issues.
Product : The air is the right scooter for my needs and it’s lovely to be able to visit shops that I couldn’t access before as I can’t walk any distance.

On 06-May-2016 the supplier responded:
Thank you for your kind comments. We look forward to offering you great service over the coming years.

Plus

Service:++


Product:++

Excellent just what we needed

On 06-May-2016 the supplier responded:
Thank you for your kind comment. 

Classic

Service:++


Product:++

Service rating : Altogether a very efficient service from my initial enquiry to delivery of the scooter. Sales team and salesman very polite and helpful. The test drive was invaluable. I would certainly recommend Quingo.
Product : A very good looking product. Good stability and a comfortable ride. The extra wheels in the front are a boon for uneven pavements, dropdown and standard kerbs keeping the vehicle stable and making the driver feel safe. Steering superb. Can turn in an extremely small circle. Very useful. Only driving in a village where pavements are narrow the Quingo’s 25″ width makes driving and parking easier.

On 26-Apr-2016 the supplier responded:
Thank you for your kind comments. We hope you enjoy your Quingo and look forward to offering you great service over the coming years.

Classic

Service:++


Product:++

Service rating : very helpful & polite.
Product : quingo plus very good comfy ride, i can guarantee it is the best buy i have ever done.

On 26-Apr-2016 the supplier responded:
Thank you. Enjoy your Quingo!

Vitess

Service:++


Product:++

Service rating : Very well demonstrated and explained. Long test drive.
Would not hesitate to recommend this company, excellent service.
Product : Excellent range, very comfortable and manoeuvrability is superb.

On 26-Apr-2016 the supplier responded:
We hope you get great service from your Quingo and would like to thank you for your kind comments.

Air

Service:++


Product:++

Service rating : The person who demonstrated the Quingo was very thorough , told me all I needed to know, to help me make my choice. It was delivered by two very nice people who’d made sure I was happy with everything
Product : Very easy to manoeuvre, easily dismantled to put into the car and makes going out a pleasure.

On 26-Apr-2016 the supplier responded:
Thank you. We hope you enjoy your Quingo ownership and look forward to offering you great service!

Air

Service:++


Product:++

EXCELLENT ALL ROUND, BUT WAITING FOR PRICE LIST ON RAMPS, have cat but no prices.

On 24-Mar-2016 the supplier responded:
Please call our customer services on 01582 430885 and they will be delighted to assist you.

Vitess

Service:++


Product:++

Ok

Flyte

Service:++


Product:++

Service rating : We were totally impressed with the level of service provided by Quingo. The demonstration of the product at home was very clear and we were reassured when we received a phone call shortly after purchase to check that everything was OK.
Product : I am delighted with the Quingo Flyte. I have been out several times and it performs perfectly. The controls are very simple to use and getting it into and out of the car is absolutely brilliant.

Air

Service:++


Product:++

Service rating : Everything was done thoroughly. From understanding my needs and requirements to making sure I was content with the service and my purchase
Product : The Quingo Air matched my needs and is perfect. Thanks to the Quingo team

Plus

Service:++


Product:++

Service rating : very
Product : verry

Air

Service:++


Product:+

Service rating : See response below.
Product : Excellent service, but the Air2 is a little heavy to get into the car, and the Vitess is a bit large for the same purpose.

Vitess

Service:++


Product:++

Service rating : Very Happy with The service that I got with my scooter
Product : very happy with my scooter and would reccomend

On 07-Mar-2016 the customer

added:
very Happy with it

See this exchange on Feefo

Vitess

Service:++


Product:++

Service rating : My needs were analysed and met with the most appropriate model. This confirmed the research that I had done previously. I was most impressed by all the service, advice and information that I received.It could not have been better.
Product : This has added a new dimension to my life. What more could I ask for!

Plus

Service:++


Product:++

Service rating : Please see below.
Product : Several people have remarked on the appearance of the scooter.One gentleman remarked,”That’s a fine looking piece of machinery you’ve got there missus”l a no longer tied to my appartment,it has made a tremendous difference to my daily life.The service from Quingo has been excellent.

Air

Service:++


Product:++

Service rating : Good demonstration of the product, its features, how to dis-assemble and re-assemble.
Product : Robust, impossible to overturn, lots of battery power, excellent turning circle.

Air

Service:++


Product:++

Service rating : Rep was really polite and easy to communicate with.Engineer who delivered was very friendly and knowledgable,
Product : easy to ,to dismantle , although I have now invested in a hoist.

Vitess

Service:++


Product:++

Service rating : Easy to handle and a dream to use ,only wi sh I have brought it earylier ,I will only use Qunigo 5 wheel , I feel safer now.
Product : If yOu want to be safe on our broken pavement and road you must have a Qunigo
Five wheel if you want to go to BINGO get a QUNIGO

On 11-Feb-2016 the customer

added:
I L0VE QUINGO SALES BECAUSE THEY HELPFUL KIND AND DO NOT PUSH
A SALE ,THEY SHOW YOU ALL. BUT LET YOU MAKE YOUR OWN MIND UP

See this exchange on Feefo

Vitess

Service:++


Product:++

Service rating : They were very thorough and helpful
Product : It was brilliant as when the man came with my scooter he brought others with him, I was able to drive another one so I could choose. Also he came out with me on a scooter so we could explore my neighbourhood together giving me more confidence for my solo adventures.

Vitess

Service:++


Product:++

Service rating : Excellent service,staff very helpful. Delivery man made sure everything was perfect for my use.
Product : Love my quingo, I’m able to go shopping. Without pain.and it’s very comfortable. Like sitting in my armchair. It’s made my life so much easier.

Vitess

Service:++


Product:+

Service rating : The Staff are always polite.
Product : The Basket is too low. You have to stand up and reach ober the hand bars to take things out of it.

Plus

Service:++


Product:++

Service rating : FABULOUS machine
Product : Easy to manoeuvre. Comfortable. Added extras, wing mirrors are a god send. All in all would definitely recommend it .

Sport

Service:+


Product:+

Very good when they are selling to you
but not so good answering s complaint – said they would call back
I am still waiting 2 weeks
G.H.

On 19-Jan-2016 the supplier responded:
I believe we have found the reason for the lack of a call back (due to a confusion with phone numbers) and that all has been resolved to your satisfaction. Thank you for taking the time to talk to us.

The Quingo Team

On 19-Jan-2016 the customer

added:
I have left negative comments twice on fed back and they have been answered completely straight away-THANK YOU

See this exchange on Feefo

Vitess

Service:+


Product:+

Service rating : I felt that the demonstration and explanation of the various controls an facilities of the vehicle was rather brief. I had the feeling that the member of your staff might have been a a bit “Pushed for time.”
Product : While in many ways the Vitess is an excellent product I am a little disappointed with the “Rough Ride. ” However my main concern is the reflection of the headlight in the front screen of the canopy as it is in direct line of sight. This make forward vision, particularly when it is dark, very difficult. I telephone my concern and I was told “Nobody else has ever commented on this defect” and I was promised that someone from the company would get in contact with me shortly. To date I have had no return of my call. This is poor PR I suggest.

On 13-Jan-2016 the supplier responded:
We are very sorry to hear about this and would like to address your concerns in short order. We will try to contact you very soon but you can also call our Customer Services on 01582 430900 and ask for Julie Garrett.

The Quingo Team

Flyte

Service:++


Product:++

It’s Great

Air

Service:++


Product:++

Service rating : Excellent particular in the area where they make sure the customer is aware of the traffic they may interact with that their memories are good enough so they may be in charge of a Quingo.
Product : I have had NHS wheelchairs for years, from my 30’s. NHS offered nothing but heavy black things. My husband said they look so awful and decided I deserved something smarter. The Quingo is that and more, it is light, turns on a sixpence and goes up and down curbs with no problem. The Quingo is the future of mobility

Classic

Service:+


Product:+

Service rating : No fuss service delivered when they said they would.
Product : Comfortable sturdy scooter , everything within easy access and easy to use.

Toura

Service:++


Product:++

Service rating : Very easy to adapt appointments at short notice owing to health problems and a very friendly and helpful point of contact.
Product : I have my freedom back.

Classic

Service:++


Product:++

Service rating : It’s nice to get a phone call asking how I was getting on with ny scooter. Thank you all. Merry Christmas
Product : Couldn’t do without my scooter now. Best thing I’ve ever done. Tgank you

Flyte

Service:++


Product:++

Service rating : From the very first to the last the service was fantastic. The salesman to the person who delivered.. He spent ages showing me everything I needed to know, and would not leave until he was entirely satisfied that I could use the scooter properly
Product : FANTASTIC

Flyte

Service:++


Product:++

Service rating : The service was excellent from start to finish, lovely people who have understanding compassionate approach without being pushy, fab staff.
Product : Excellent,you feel safe ,it goes on for a good few miles, lovely looking machine too.My grandchildren want to play on in ,I am a cool Granma apparently.

Air

Service:++


Product:++

Service rating : Incredibly good delivery, support & backup.. I felt I was in the hands of a personalsed service, as distirict from a much bigger company.
Product : No complaints whatever! Highest praise.

Air

Service:++


Product:++

Service rating : Very good information, verbal and written prior to purchase. Visit by sales advisor was very informative, not pressurised at all and chance to try before making any decisions to purchase was what drew us to Quingo. Excellent service and delivery within 5 days once purchase had been made. Various options available for finance available. Delivery person also offered excellent advice, made sure everything was in order and to our satisfaction before full handover.
Product : Very versatile, does exactly what I need it to do, mounts low kerbs with ease and feels extremely stable. I use it to go for daily walks with my partner and our dogs, prior to getting my Quingo Air I was becoming housebound, it gets lots of comments when I’m out and about with it.

Vitess

Service:+


Product:+

Service rating : This is my second Quinco and I consider your service to be very good.
Product : I just wish the after sakes service was as good,

On 01-Dec-2015 the customer

added:
There i aways such a long time between asking for a service and getting it. The whole point of having such a mobility scooter is to enable people to get out. If the thing doesn’t work for whatever reason, we are trapped at home until the engineer arrives, which is sometimes five, yes five, days.

See this exchange on Feefo

Flyte

Service:++


Product:++

Service rating : Excellent not had service like it in years wish all big companies would take a leaf out of their book.
Product : Excellent could wish for a better product highly recommended

Flyte

Service:++


Product:++

Service rating : Courteous and helpful service from all contacts.
Product : So easy to load and unload; it has taken away all the strain. One small problem with the accelerator/brake control, but this will be dealt with promptly.

Air

Service:+


Product:++

Service rating : On the whole the service was very good, but some calls from them were not received at the given date/time.
Product : Simple and easy to use. I find it more comfortable than previous scooters. I am impressed with the power extension capabilities.

Vitess

Service:++


Product:++

Service rating : Reps were first class,explaining every aspect
Product : In many way proves more economical than using the car for short journeys and one doesn’t have to pay parking fees far away from where one needs to shop especially lol y with a range of 30 plus miles

Air

Service:++


Product:++

Service rating : The service was excellent and the staff were very helpfull. The delivery was prompot and the training given also excellent, they do not let you drive it if you can’t handle it and all safety issues are covered when it is delivered as well as when you place your order
Product : This is my second Air I only replaced mine as it was getting a bit old (like me) It is very comfortable to ride, you hardly feel any bumps you go over although on the comfort side I had to upgrade the seat to a captains chair as my back problems would not let me sit comfortable on the one it came with. The stability aspects are great too as I live in a city with loads of hills and inclines and the air copes wonderfully, the front stabilizer wheels always make sure you have 4 wheels on the ground at any one time. It is ideal for going round the shops as well as days out. It fits in the back of the car with ease and is easy to assemble. The only negative I found was the onboard charger wheich means you have to carry the whole thing indoors to charge it unless you have a garage which unfortunately I do not. This problem was eventually overcome when Quingo introduces an off board charging unit which I find really good as it was getting to be a chore to charge the batteries and bringing it into the house everytime meant breaking it down and reassembling before being able to charge the batteries I can honestly say that my husband thinks it is the best thing I have bought as he was the one lumping it about lol. There is quite a good range of distance to each charge which is enough to go around town shopping or for short trips to the seaside where I ride on the prommenade and my husband walks so we both get some fresh air. If I go somewhere that is very hilly or has a lot of ground to cover ie Folly Farm I have a spare set of batteries that can easily be carried underneath the seat so if your batteries get a bit low and you know they won’t make it back to the car then you just swap them over and carry on with yiour day. I used to have a three wheeler when I first had need of a scooter and it was great so long as I did not have to cross a road on a slope as it always started to tip but with the quingo stability wheels this never happens any more so I would highly reccomend it.

Air

Service:++


Product:++

Service rating : Outstanding personal care and attention to detail. Very reassuring and gave confidence in using the machine.
Product : Very well engineered and does exactly what I want

Plus

Service:++


Product:++

Service rating : I found salesmen and engineers fist class in every way.
Product : the machine is good on pavement and road, needs a bit of getting used to.

Vitess

Service:++


Product:++

Service rating : very pleased with the service
Product : I love my scooter

Flyte

Service:++


Product:++

Service rating : The service i received from day one was superb
Product : My Flyte is the best thing that happened to me

Flyte

Service:++


Product:++

Service rating : When ever I contacted Quingo there was always someone readily available to answer my queries.
Product : As yet little use, but my early findings are first class. Getting over kerbs with the fifth wheel has been excellent.

Flyte

Service:++


Product:++

Service rating : I have not found it necessary to contact Quingo very often but when I have done I have been satisfied with the respone I have received
Product : My use of the QuingoAir has so far been very limited but I am hoping that when I take it for a holiday in Madeira it will prove to have been a good investment

Toura

Service:+


Product:-

Service rating : Device to date satisfactory thank you
Product : Sorry to say that the product is not as good as I had hoped for the controls are however fine

On 12-Oct-2015 the supplier responded:
We are very sorry to hear that you are not completely delighted with your Quingo. Please call our customer services on 01582 430900 and we will do our utmost to resolve this for you.

Kind regards: The Quingo Team

On 22-Oct-2015 the supplier responded:
We are pleased to hear that everything has been resolved to your satisfaction. Customer satisfaction is our prime concern!

Kind regards: The Quingo Team

Air

Service:++


Product:++

Service rating : We were delighted by the help given & time taken to show us the Quingo Air on first visit to demonstrate how it can be dismantled & fitted into our small Corsa boot so essential for me,& had no hesitation to order this lighter model.The service on order & communication as to when it would arrive was very reassuring.
Product : We are very happy to have the Quingo Air 2,its made a vast difference as to getting out & about for me.The scooter is very comfortable & has already been on holiday with us & back out on a sunny day to see our local country Park.Very impressed with the communication by your company afterwards to see how we are finding the vehicle which is so easy to manouver.ThankyouVery much.

Air

Service:+


Product:++

Service rating : Friendly & good support
Product : Fantastic, fantastic, fantastic – nothing more to say. Soooooo much better than a wheelchair!!!!

Vitess

Service:++


Product:++

Service rating : I feel very safe and comfortable on it
Product : This is a very nice design everybody looks with impressive eyes when I am driving it

Classic

Service:++


Product:++

Service rating : I was treated with respect and consideration, no pressure to buy. I even had to ask if I could order one that day! Also all went well with the follow up service, finance and so on.
Product : I am pleased with my scooter, it feels safe and secure to drive, and is so comfortable in use, I have no regrets in buying this product.

Flyte

Service:+


Product:++

Service rating : my husband and I was very pleased with the service we received from all concerned they where all very helpful
Product : ,We are so pleased with our Quingo Flyte, as now I am able to get out and about and do not have to worry about my husband having to lift the scooter in and out of our vehicle

Plus

Service:+


Product:++

Service rating : far better than others i have seen
Product : very good and easy to drive

Compact

Service:++


Product:++

Service rating : Very good service in all respects
Product : The Quingo scooter is just right for me and performs very well.

Vitess

Service:++


Product:++

Service rating : happy over all with the product and happy to recomend
Product : as above over all happy

Flyte

Service:++


Product:++

Service rating : On time and efficient.
Product : Given me confidence to go out and about.

Flyte

Service:-


Product:++

Service rating : iWas given an apointment for a engineer to atend my scooter to sort out a problem,last monday , when no one turned up i rang them to be told they had no knolage of my phone call. I have only had the scooter a mounth and was not inpresed.
Product : When it works properly.

On 18-Sep-2015 the supplier responded:
We are very sorry to hear this and will make sure someone addresses your issue ASAP! If for any reason we cannot get hold of you this morning please call our customer service team on 01582 430 900 and they will be happy to help.

Kind regards: The Quingo Team

Flyte

Service:++


Product:++

Service rating : excellent sales and engineering staff
Product : the best mobility scooter on the market

Classic

Service:+


Product:+

Service rating : My mother has found it invaluable
Product : My mum is very happy with her Quingo

Flyte

Service:+


Product:++

Service rating : Service is excellent and very helpful
Product : I couldn’t be more pleased with our quingo most people we meet are also very impressed.

Compact

Service:+


Product:+

Service rating : GREAT FOR MY REQUIREMENTS
Product : Very happy with this compact model but it is not as good a the bigger model which unfortunately I am no longer able.

Plus

Service:++


Product:++

Service rating : Excellent service. the engineer arrived exactly on time, clearly very knowledgeable about the product and sorted in no time.
Product : I am very happy with my Quingo Classic.

Flyte

Service:++


Product:++

Service rating : GREAT COMPANY,DISPITE A FEW PROBLEMS GETTING A DEMO,TO DEAL WITH,BOTH REP. AND FITTING ENGINEER WHERE BRILLIANT COMMUNICATORS, LEAVING ME CONFIDENT WHEN USING MY FLYTE.
Product : WHAT A BIT OF KIT! WANT FEEDOM, GET A FLYTE!

Flyte

Service:++


Product:++

Service rating : They provided a first class service. Answering my questions and altering the product for my needs.
Product : The product does exactly what I want and need.

Toura

Service:++


Product:++

Service rating : Every part of the transaction was smooth and efficient. Full information given, and questions answered fully. I bought the Toura, and a smaller one. Had to return the smaller because I couldn’t manhandle it into the car boot — smooth and efficient collection of it and refund in full. I lost one of the re-charge leads, and a replacement was with me in three days.
Product : The Toura feels safe and totally reliable, and its ability to mount a kerb at angles other than right is wonderful — with some very narrow pavements in our area ,coming off or going onto a kerb at right angles area would be impossible with anything other than a Quingo. The huge battery range is amazing. It’s just perfect in every respect.

Air

Service:++


Product:++

Service rating : OVERALL SATISFACTORY
Product : METHOD FOR PUTTING BATTRIES INTO POSITION C0ULD BE IMPROVED. PRESENTLY MORE SUITABLE FOR A MAN WITH STRONGER GRIP

Flyte

Service:++


Product:++

Service rating : the service was very good
Product : we are pleased with the scooter, but the frame is very noisy when we are travelling, we use the rubber stoppers, 2, behind the scooter, in the framework,

Air

Service:++


Product:++

Service rating : Excellent communication throughout the transaction.
Product : Extremely pleased with the scooter. The loading and unloading works like a dream.
A unique product highly recommended.

Vitess

Service:-


Product:+

Service rating : A bit slow in answering.
Product : It’s a bit bumpy on the pavements around here.

On 04-Sep-2015 the supplier responded:
Sorry to hear you are not entirely happy with the service you received. We will look into this and if we can assist in any way please contact our service team on 01582 430 900

Kind regards: The Quingo Team

Air

Service:++


Product:++

Service rating : Has been fantastic for me as had an accident the day I took receipt of my Quingo. If it was n’t for the Quingo I would still be in hospital
Product : My Quingo has not failed me once and goes everywhere I cannot go on my limbs

Toura

Service:++


Product:++

Found it a bit difficult at first at 87 things don’t come so easy but after speaking to your young man taking his advice doing okay it certainly is very corfortable and easy to learn

On 23-Aug-2015 the customer

added:
I’m very pleased with performanc

See this exchange on Feefo

On 02-Sep-2015 the customer

added:
Very pleased with the scooter cannot praise enough

See this exchange on Feefo

Classic

Service:++


Product:++

Service rating : Couldn’t have asked for better.
Product : Very good angle for my feet, most mobility scooters place your feet flat which is very uncomfortable. Easy to dismantle and reassemble.

Flyte

Service:++


Product:++

Service rating : Although I haven’t had much opportunities to use the Qungo the times I have have been an enjoyable experience as prior to buy this I had a Liteway plus with 3 wheels
and was completely happy until I fell off and lost my confidence. T Quango has restored my faith in mobility scooters and I am very happy.
Product : As per the comments made before, I love the comfort of extra leg room

Flyte

Service:++


Product:++

Service rating : every thing done prompt and professionally
Product : For me the Quingo Flyte has been life changing i able to go on my own to places i had to have someone to lift my previous scooter in and out of my car. At last i have independence and am free to roam any place i choose.

Air

Service:+


Product:+

I think the financial arrangements could have been more fully explained and that ‘used’ machines were available declared.
The machine and the associated products are expensive. The service was good.

Flyte

Service:++


Product:++

Service rating : staff at office and engineers are helpful and friendly
Product : easy to use and gives back freedom to go out

Flyte

Service:++


Product:++

Service rating : The sales team demonstrated the model thoroughly so it was easy to make a decision on whether the machine was suitable or not. Delivery was quick and installation of the docking station in my car by the engineer went smoothly.
Product : This is an excellent machine that is easy to get in and out of the car. The Flyte is very simple to use, it is maneuverable and comfortable in use.

Flyte

Service:++


Product:++

Service rating : Good service
Product : Perfect

Air

Service:++


Product:++

Service rating : Absolutely no hard sell. A 45 min test drive after which the rep satisfied himself that I was capable of driving my Quingo.
Product : Brilliant in every way. Very comfortable, handles very well and has a stylish ‘technical’ look about it, much admired!

Flyte

Service:++


Product:++

Service rating : I think it is a slick, neat and very convenient way to carry ones Quingo about and I get many compliments.
Product : My Quingo arrived six weeks ago and it is minus the arm rests and front basket. We have been contacted by the team and they have assured us that an engineer will be in touch about these items. We are still waiting for the engineer to call and for the items. I am not comfortable driving the Quingo because there is nowhere to rest my arms. My disability is in the middle to top of my back and I do need the arm rests to be comfortable. I keep making excuses not to go out in it. Diana Hazell

On 21-Aug-2015 the supplier responded:
Our apologies an engineer has been sent to fit them for you.

Kind regards: The Quingo Team

On 21-Aug-2015 the customer

added:
The Quingo Flyte is an amazing electric buggy for getting anyone around who has mobility problems. Qt he way it goes into the car by remote control is a great innovation and now I have the arms and the basket after around nine weeks of asking, then I am happy and the engineer you sent was very cheerful and helpful..
It has been a terrible shame that it all took so long. I had become very reticent About using it without the arms. Hopefully all is resolved, thank you

See this exchange on Feefo

Air

Service:+


Product:+

Service rating : ok
Product : wish ide got a new one instead of reconditioned

Flyte

Service:++


Product:++

Service rating : Very efficient and friendly service without going ‘over the top’. Swift delivery and fitting of docking station. A couple of minor defects were quickly dealt with by the engineer.
Product : Very good engineering – the contruction seems to be to a very high standard. Have had several people either watching me load and unload from the car or coming over to chat about the Flyte. It is comfortable for a big chap like me and very manoeuverable in tight spaces.

Air

Service:++


Product:++

Service rating : just thought it was very good
Product : it is very good for me to get out and about it feels so safe

Flyte

Service:-


Product:+

Service rating : Quingo ?
Product : Ecellent little machine now able to go shopping at the nearest town .been waiting ,for machine like this for some time now. I find easy to load and travel anywhere its a joy to use, got my life back again Highly recommended.

On 06-Aug-2015 the customer

added:
we had our qinngo flye seviced recently on the all service easonable but i notice the servic man did not check the batterycnnections or condition of battery so i rateit

See this exchange on Feefo

On 07-Aug-2015 the supplier responded:
We are very sorry to hear this, someone will be in touch soon to try and resolve this.

Kind regards: The Quingo Team

On 07-Aug-2015 the supplier responded:
We have called to arrange another service

Air

Service:++


Product:++

Service rating : The service I got was 11 out of 10 absolutely excellent
Product : Again 11 out of 10 hold up both hands starting at thumb count down from 11¡. 10. 9, 8. 7 6 that takes to long so just add so put the other 5 this equals 11

Flyte

Service:++


Product:++

Service rating : From sales pitch to demonstation and the after I placed an order the technician adjusted te scooter to suit me. He also did an excellent job on my Audi.
Product : The scooter has given me mobility and independence. What more can I ask?

On 01-Aug-2015 the customer

added:
Quingo is ahead of the field in technological innovation.

See this exchange on Feefo

Plus

Service:++


Product:++

Service rating : Excellent, nothing more to say staff great.
Product : It has made my life much easier, now I can take my little dog for a longer walk, which she enjoys.Shopping is done without the car, unless I need a really big shop.Meet people on route and can stop for a chat, cannot do that in a car!!!!!!!!Very easy to drive too.

Flyte

Service:++


Product:++

i need to load &unload the frame under supervision as i need to use rear seats occasionally.I understand that an engineer is calling to assist me with this on Monday next 3rd August.

Air

Service:++


Product:++

Service rating : Everyone I dealt with at Quingo was professional and extremely helpful. The man who delivered my scooter was particularly helpful and made sure I was happy with every aspect, even making adjustments to my requirements before he left. I was extremely impressed with him.
Product : I love my mobility scooter! It’s very easy to manoeuvre and very comfortable. My one small criticism is that the basket could be a little higher up, but apart from that, I wouldn’t hesitate to recommend Quingo products.

Plus

Service:++


Product:++

Service rating : very good service hee gave me.
Product : it,s just the best on the road.

Air

Service:++


Product:++

Service rating : Bought the air to give my nan her independence back and it’s certainly done that
Product : The demonstration was excellent and the file up calls make you feel like they care about there cutomers

Vitess

Service:++


Product:+

Service rating : So far I have been several times to see how I’m getting on .
Product : Does not like soft ground. but has not failed me yet.

Plus

Service:++


Product:++

Service rating : Very good service
Product : Best up till now

Flyte

Service:++


Product:++

Service rating : From my first phone call to Quingo the service was first class
Product : I’m very pleased with my Quingo Flyte

Vitess

Service:++


Product:++

Service rating : All I could have asked for.
Product : Having a wonderful time. An excellent machine.

Flyte

Service:++


Product:++

Service rating : excellent very happy with the service received from both office and delivery depts
Product : 10 out of 10.exceeds all our expectations

Air

Service:++


Product:++

Service rating : Very quick at replying on any queries.
Product : Very happy with this scooter but do feel rear view mirrors would be a help.

Flyte

Service:++


Product:++

Service rating : All people I have dealt with have been excellant
Product : Love it has made my life so much easier

Flyte

Service:++


Product:++

The service was 100%

Flyte

Service:++


Product:++

Service rating : Service was good,thorough and supportive. Helpful but not intrusive.
Product : Happy so far. Friends and family also impressed. Only slight reservation is noise level in car on country roads.

Plus

Service:++


Product:++

Service rating : the reps were very good kind and tolerant they explained in detail about all the things i can do in which i found very helpful
Product : i am amazed at the amount of freedom that it gives me thank you quingo for all your help in helping me decide on the best scooter for my needs keep up the good work that you and your team give to your customers

Flyte

Service:++


Product:++

Service rating : Excellent
Product : The whole experience was a pleasure, from the Engineer tothe dry top, my wife is completely happy over the way the engineer. Went through everything with her to make sure she understood.Very pleased with the whole deal.

Air

Service:++


Product:+

Service rating : Can’t fault the service in any way . Premier!!
Product : Excellent scooter, maybe some longer life batteries would improve it even if a bit heavier

Air

Service:++


Product:++

Service rating : Service was excellent and the staff assessed my needs and level of mobility very well.
Product : I have already become much more mobile and have enjoyed woodland walks!

Flyte

Service:++


Product:+

Service rating : Service was first class. I chose to purchase a Quingo AIR and showed interest in the FLYTE. both machines were made available to me to test drive. The now Minister for Sport was visiting me at that time and was also offered a test drive. Shortly after placing my order the docking system was fitted into my estate car which meant that I lost the use of the 3 back seats. This caused a minor problem in that I was due to attend a garden party at Buckingham Palace. My daughter was to be my guest and my son-in-law was to drive us there and back. Problem. My car was now a 2 seater and there were 3 of us. Quingo solved the problem by loaning me a Quingo AIR which dismantles easily and fitted into the boot of my Son-in Law’s car. A first class service.
In addition to the above at my request they are loaning a AIR to a D Day veteran who lives down the road from me who has had a recent hip replacement operation to enable him to attend Armed Forces Day on 27th June.
Product : I work with my local Hospital. I serve on the Dementia Operations Group and am
a member of the PLACE team. My scooter is a godsend bearing in mind that I have a very limited walking ability.
e.g. On the recent PLACE inspection i traveled 3.5 Miles around the hospital.

Flyte

Service:++


Product:++

Service rating : Very very good
Product : brilliant

Toura

Service:+


Product:+

Service rating : service not bad
Product : some little faults cracks on steering wheel scratches coved up with silver paint but in all I use this go and see my wife more often she is in home shopping is easy but I met a four wheel scooter he left me standing

Vitess

Service:++


Product:+

Service rating : Most informative and helpful answering all questions.
Product : a few adjustments with the seat height and back and all should then be well.

Flyte

Service:++


Product:++

Service rating : yes. the service was excellent, particularly from the technician who fitted the docking
station, which was not straightforward.
Product : totally. having the quingo has changed the way my wife & I can spend our leisure time.

Flyte

Service:++


Product:++

Service rating : From the comprehensive and thorough demo to the speedy delivery of my Flyte (we’re in West Cornwall, but they were just as quick), the service was first class.
Product : The Flyte does what it says on the tin – and much more!! It has transformed my life; I’m no longer trapped in the house and can do all the things I’ve missed over the past few months. It copes exceptionally well with the very hilly local terrain and rough paths/pavements – even happy on grass! The docking station for the car means that I can go out whenever and wherever I like – on my own or with my wife. Freedom is the best description for the Flyte.

Plus

Service:++


Product:++

Service rating : Prompt information. Five different scooters brought for assessment. Representative answered all questions both general and technical quite openly and with knowledge.
Product : Well constructed, well engineered product. It has gained many admirers and people interested in its engineering. A pleasure to use.

Vitess

Service:++


Product:++

Service rating : I am very nervous about using this product, having had a bad experience with my previous scooter, but they were so kind and took a lot of time explaining everything.
Product : I am still nervous, but my confidence is slowly returning. This year has been very hard, as I have had to give up driving due to Parkinsons Disease, and as I am 80 years old it takes longer to get used to anything new.

Vitess

Service:++


Product:++

Service rating : Richard Hughes was a great help in deciding on the model which suited me best.
Product : The engineer who delivered the Vitesse was very helpful.

Vitess

Service:+


Product:++

Service rating : oK EXCEPT CLIPS FOR WALKING STICK NOT FITTED BUT ENG DID FIT WHEN I TOLD HIM
Product : I still think your charge of £18 WAS TOO HIGH FOR CLIPS FOR STICK I have said this on the phone but had no feedback

On 28-May-2015 the supplier responded:
we are very sorry you have had a problem with your stick clips. If you would call our Customer Service Department on 01582 430 900 we will make sure this issue is resolved to your complete satisfaction.

Kind regards: The Quingo Team

Flyte

Service:++


Product:++

Service rating : Quick response and comprehensive instructions
Product : Much better than previous buggies. Particularly like the high seating position, the footrests and the clear digital readout. A seat that swivels might make it easier to get on and off.

Flyte

Service:++


Product:+

The customer service people are very good and quick with replies

Flyte

Service:++


Product:++

Service rating : The only slight complaint is that the installers failed to make it absolutely clear we would have no access to the spare wheel As we have alloy wheels it meant dismantling everything to get at adaptor for wheels. Quingo already aware of this and had toe send an engineer to help!
Product : comfortable, highly manoevourable. Just wish other road users would not park across dropped kerbs!! Am aware it would not be practical to enable higher kerb climbing- but…………………….

On 23-May-2015 the customer

added:
happy

See this exchange on Feefo

Toura

Service:++


Product:++

Service rating : superb
Product : exelenf47

Plus

Service:++


Product:++

Service rating : I have been very impressed with all stages of buying my Quingo.
All staff, in person and on the phone, are very knowledgeable and nothing was too much trouble so they made the whole experience very easy indeed. Thank you!
Product : My Quingo has given me so much more freedom as I feel very safe on it so it gives me more confidence.
It is extremely comfortable and I would not like to be without it now, I love it!

Flyte

Service:++


Product:++

Service rating : Wonderful now I have got used to it
Product : So much easier for my husband, with no lifting for him to do.

Plus

Service:++


Product:++

Service rating : Everyone involved was helpfull and nice
Product : Yes, i love it. Could use a bigger basket and crutch holders at the rear

On 06-May-2015 the customer

added:
I love my rolls royce convertible quingo

See this exchange on Feefo

Flyte

Service:+


Product:+

Service rating : very good service.
Product : An excellent product spoilt by being unable to remove the batteries to recharge them. With such a facility the product would be excellent.

Toura

Service:++


Product:++

Service rating : Could not fault anything of the service. Perfect
Product : I bought a Quingo Toura and couldn’t be happier, i am out every day on it, and i have made the decesion to have the Canopy put on come the winter months.
its the best choice i have made regarding this machine.

Classic

Service:++


Product:++

Service rating : I thing the Quito scooter has given me a new leaf of life
Product : Yes

Compact

Service:+


Product:+

Service rating : Good product but too expensive
Product : Battery is too heavy, otherwise very good.

Flyte

Service:++


Product:++

Service rating : Very informative and friendly staff, and thorough. I was checked to make sure that I was suitable for the vehicle and also road tested and sight tested. A pity other companies aren’t so thorough.
Product : Really good mileage and amazing docking system mean that I can take it anywhere without having to ask for help. No lifting in or out of the car. I am totally independent. Love it.

Classic

Service:++


Product:++

Service rating : The initial enquiry to the actual purchase of my Quingo Classic was an excellent shopping experience. I was very pleased with the ongoing enquiries as to my opinion of handling with assurances of help at any time should I need it.
Product : The comfort and handling of my Quingo Classic is excellent. However in my opinion the seat belt is a nuisance.It would better suit the client by being retractable. Also the power point would be better placed lower on the tiller rather than behind the handle bar and above the brake cable in a small space making access difficult for weak/large hands to maneuver the plug to the point.

Flyte

Service:++


Product:++

Service rating : Your level of service is second to none..
Product : My only grumble is that this product was not available before I purchased – and discarded – two other scooters !.

Plus

Service:++


Product:++

I have appreciated the follow up from several members of staff

Plus

Service:++


Product:++

Service rating : I am not very good at this but I was very happy with the service engineer
Product : I AM VERY HAPPY WITH MY QUINGO I HAVE BEEN OUT EVRY DRY DAY

Flyte

Service:++


Product:++

Service rating : Brilliant in every way, I was supised to see a English company so quick and knoledgable
Product : The scooter I have purchased has lived up to all my expectationsand I’m certainly looking forward to getting out More in the summer time

On 03-Apr-2015 the customer

added:
I have only had my product for around ten days and up to now I am. Very pleased with all aspects the prodect.

See this exchange on Feefo

On 07-Apr-2015 the customer

added:
As far asi am concerned qui go have more than met all my expectations

See this exchange on Feefo

Flyte

Service:++


Product:++

Service rating : highly delighted with everything ,the service,the delivery and installation of the “ramps”in my car,and the product.
Product : the flyte is a very ,very comfortable and ,i’m very happy with it.

Vitess

Service:++


Product:++

Service rating : Very pleased with the salesman, and also the quick delivery.
Product : Excellent. Very happy with the mobility sccoter.

Air

Service:++


Product:+

Service rating : Service is very good
Product : Not really used it yet but am very happy with product

Flyte

Service:++


Product:++

Service rating : Both the
salesman and the deliveryman were very helpful and polite
Product : Yes but I have a query about the baskets ,the front basket has a handle but is awkward to detach from the machine and clumsy to carry I think it would be better if the handle was a attached to the magnetic basket.
Also can you tell me where I can get a warning label to give space behind the car

On 01-Apr-2015 the supplier responded:
Thank you very much for your feedback.

We appreciate your suggestions and I have passed on your comments. We are now producing warning label to place on the back of the car. If you send your contact details and address to ben@amc.uk.com we will send over a sticker to you free of charge.

Vitess

Service:+


Product:++

Service rating : i thought there was a bit of pressure to buy on the day of visit from rep but went ahead because of previously using another scooter and not getting on with it so well. I also thought it was a very expensive machine compared to others but t has better “everything” compared to others.
Product : Does everything i want it to, but having a little difficulty with charging when the weather is bad because i have to keep it in the garden at the moment.

Classic

Service:+


Product:+

Service rating : very good
Product : very good

Air

Service:++


Product:++

Service rating : Representative gave us a good explanation of the models for us to make an informed decision as to the best one for our needs.
Product : It does exactly as was explained to us during the demonstration of each model.

Flyte

Service:++


Product:++

Service rating : I saw the Flyte in a magazine and rang to make enquires. The staff were really good and explained everything I needed to know. I had a Quingo rep come to show me how it all worked and had a “trial run” I was SO impressed that I had it installed 4 days later.
Product : I’m 100% happy with the Flyte. I’m now free to go where I want and when I want. It’s easy to get out of the car and set up in seconds. This has changed my life for the better. Due to severe back problems an ordinary scooter is no good to me having to lift it in and out of the car. I now enjoy shopping and no big heavy scooter to worry about. This is a wonderful scooter to ride and is comfortable on long journey’s. I’m so glad I now own a Quingo Flyte x

Flyte

Service:++


Product:++

Service rating : Your representatives were very polite and very helpful. Nothing was to much trouble for them.
Product : My Flyte scooter is so easy to use and allows me to go out around the village on my own without my wife having to push my wheelchair.
My wife is pleased with it as she can load it in the car without having to lift anything. Which must be better for her as she suffers bad back pains.

Plus

Service:++


Product:++

Service rating : Very helpful people
Product : Very happy best scooter I have ever had

Air

Service:++


Product:++

Service rating : I have been using a Quingo mobility scooter for a few years now and have never had anything to complain about, services have been excellent and any queries I have had has always been answered quickly and to my full satisfaction.
Product : My Quingo has never let me down and is perfect for going round a supermarket without taking up space or causing any trouble. I have found it perfect for my trips to the shops etc, despite living on top of a steep hill, which it takes easily.

Air

Service:++


Product:++

Service rating : Fulfills my requirements as a portable scooter
Product : Limited use so far, but satisfied with performance and service

Vitess

Service:+


Product:+

Service rating : Very helpful
Product : Arms were very soft ..tore very easily ..had to have them replaced ..then happened again ..so they changed them for soiled ones

On 12-Mar-2015 the supplier responded:
Thank you for your feedback.

Just to clarify did you mean ‘Solid’ arm rests?

Thanks,

Quingo – Customer Service

Compact

Service:++


Product:+

Service rating : Very good rate
Product : Yes I am happy with the service

Flyte

Service:++


Product:++

Service rating : All personnel knowledgeable and helpful.
Product : Very easy to load and unload. It has given me the freedom I had lost to go out in the car on my own and know that I can then park and explore.

Vitess

Service:++


Product:++

Service rating : great product poor service
Product : needs better info from the selling team

On 16-Feb-2015 the supplier responded:
Thank you for feedback. please can you provide more information to ben@quingoscooters.com so that that we can follow up on the feedback. Continual improvement is vital to us and we pride ourselves on our fantastic products and our customer service.

Look forward to hearing from you.

Customer service team

Vitess

Service:+


Product:++

Service rating : Wasn’t sold a machine. I BOUGHT it because it fitted all my needs. No pressure from company rep.
Product : Given me new lease of life to have some independence and freedom to leave my home without depending on others.

Flyte

Service:++


Product:++

Service rating : I have the quingo flyte which has made my life so much easer I can now go out on my own before I had to rely on family to lift my scooter in and out of the car.
Product : As question one.

Air

Service:+


Product:+

Service rating : They were punctual and explained everything very well. There was vehicle choice available to try, and advice given. Batteries and care of them was seriously explained. The way I drove the Quingo was assessed, to check I would be safe. Follow up on this was also given by phone. Delivery was on time and there were further checks and trials and advice given about batteries and storage. Insurance was also offered.
Product : Easy to manoeuvre, gives me lots of people contact, safe on low kerbs, can carry wet weather gear in the basket. The stick holder is not too good though as it falls out if I am on a bumpy area of the pavement. The device for enabling it to be pushed is useful getting it into its shed.

Flyte

Service:++


Product:++

Service rating : The whole process of asking Quingo for a demonstration through to purchase, and then commissioning at my home was first rate. The original salesman was very positive, well-informed and deeply reassuring. Everything I learned from him was subsequently proved to be 100% accurate. The engineer who fitted the tracks into my estate was also very positive and left me with great confidence.
Product : Very happy: my Quingo Flyte is everything I could have wished for. I use it a great deal, often by loading it from my car into a new environment. I have also taken it on InterCIty trains with great success. This Quingo Flyte has liberated me in a way I only dreamed of. Not cheap but worth every penny!

Air

Service:+


Product:+

The salesman explained everything clearly and was very thorough.

Classic

Service:++


Product:++

Service rating : First rate machine and good V.F.M.
Product : See above.

Plus

Service:++


Product:++

Service rating : Everything was spoke about in great detain so I did not have worries in case things went wrong.
Product : I am very happy with the product and I will not be giving it back for no one.

On 23-Jan-2015 the customer

added:
Very good indeed

See this exchange on Feefo

Flyte

Service:++


Product:++

Service rating : Took on board the fact that my Flyte needed minor adaptations to make it easier for me . These were done very quickly and the service was excellent and very friendly I had two test drives before buying it and they were excellent showing me how it went into the car as I have to do all these things on my own and I am no spring chicken
Product : After 20 years plus with electric wheelchairs that would not cope with uneven pavements etc that tipped you into the road the Flyte is brilliant. The change has been a learning curve esp. as I walk a very small dog but easily overcome and soon got used to it and I can now go round the village safely. It has coped with icy pavements which the wheelchair could not manage. Having only had it a few weeks I have yet to load it into the car on my own but not in the current weather. I would certainly recommend it. It will cope with the steep hill into town which the big electric wheelchair would not. There is plenty of storage for shopping and the dog goes in the front basket – she thinks it was made for her!

Flyte

Service:++


Product:++

Service rating : VERY PROFESSIONAL
Product : DISAPPOINTED WITH NOISE WHEN TRAVELING WHEN LOADED

On 22-Jan-2015 the supplier responded:
Thank you for your feedback.

Do you have the rubber wedges noise silencers installed on your Quingo Flyte?

If you do have these installed on your Quingo Flyte then we will send an engineer to make a slight adjustment.

If these are not installed then we will send over an engineer to install these on your Quingo Flyte.

Please call our Customer Service department on: 01582 430889 to arrange for us to send an engineer to install or adjust.

Thank you,

Customer Services

Vitess

Service:++


Product:++

Service rating : Total satisfaction with their service
Product : The only negative things so far are 1. the chrome adjustment fittings on the hand brake are rusting already, should they be stainless steel ? 2. If you go shopping for a weeks food supply there is not enough carrying capacity for the goods.

On 20-Jan-2015 the supplier responded:
Firstly thank you for your fantastic feedback, it is very much appreciated.

We will have one of our customer service team contact you to arrange a convenient time for one of our engineers to replace the hand brake.

We offer a Large Front Storage Box – High capacity, water resistant, front shopping box for selected models including the Quingo Vitess. As a gesture of good will we will be sending this in the post to you free of charge.

One of our team will contact you shortly,

Kindest Regards,

Ben – Marketing team.

Air

Service:+


Product:++

Service rating : No problems, good service and transaction.
Product : Product goes well on uneven surfaces. Exteremely happy.

Vitess

Service:++


Product:++

Service rating : Not quite so much suspension as I had hoped. Mainly because of some of the rough pavements in my district. It is not good for the back.
Product : Yes very happy

Flyte

Service:++


Product:+

Service rating : Very good in spite of quingo having to redesign a part of the system to fit my vehicle reulting in a long delivery time.
Product : Steering is a little stiff but maybe this is because it is new

Plus

Service:++


Product:++

Service rating : I find the Quingo to be safe and reasuring when I’m using it,
Product : Love my Quingo Plus, safe as houses both on the road and footpaths. wonderful and have recommended it to my friends who are having difficult with their Mobility.

Flyte

Service:+


Product:++

Service rating : the service provided was good just a pity they do not have turning seat bit difficalt getting in and out of car
Product : gives one a whole new perspective on the scooter

Plus

Service:+


Product:+

Service rating : they where helpful and did all they every thing to help
Product : yes not used it much but very good so far

Vitess

Service:++


Product:++

Service rating : Excellent service salesman was very good at explaining all the benefits and safety features of the quingo also the adaptions that could be made to suit my husband
Product : This is an excellent product and I would have no hesitation in recommending both the company and the quingo to anyone

Air

Service:++


Product:++

I am delighted with my Quingo.

Air

Service:++


Product:++

Service rating : Easy to manoeuvre in and out of shops and perfect for my husbands needs
Product : Easy to dismantle and lift into car boot and visa versa

Flyte

Service:+


Product:+

Service rating : My only point of contention is that they are selling this product mostly to elderly, disabled people who do not as a rule leap out of bed early in the morning. I spent my life mostly on shift type work, now I like to have a lie in, I am usually up by 0900 so do NOT appreciate the Rep arriving at or before 0800. I am 85 and disabled. *Personal details removed by Feefo*.
Product : Yes, an excellent product.

Flyte

Service:++


Product:++

Service rating : The service was impressive as they considered the health of the people they sell quingo to…theyre not just in it for how much money they can get.l
Product : I love it..!! I feel so safe on it…its sturdy and comfortable to sit on..it has been great…i now I can use it every time i need to go to the shops…as its so quick and easy to get out and use…ive had lots of people say how impressed they are. Manoeuvreing it around shops it easy..its turns around tightly on its own axis. It has plenty of room for storage.

Flyte

Service:++


Product:++

Service rating : Both salesman and engineer explained to me in detail and I was very please with there knowledge og the Flyte
Product : I found it very easy to use and now I’m getting places I couldn’t before.

Flyte

Service:+


Product:++

Service rating : Always a good and quick response to my queries, very helpful and cheerful people to talk to
Product : Ticks all my boxes for my needs, i know if i get into trouble thar
t one phone call and the team will deal with it efficiently, well done

Flyte

Service:++


Product:++

Service rating : The service was first class from start to finish. The first contact interview was thorough and detailed . The salesman was patient and considerate. Follow up telephone advice was good natured and patient.
My only complaint is that I was given very little in part-exchange for a nearly new ,little used cheaper scooter with brand new batteries.
Product : It’s early days but so far I am very pleased with it. The engineer set it up and demonstrated it and encouraged me to try it out. The instructions supplied on video and on a large clearly illustrated plastic guide is invaluable. It is important to follow it carefully until you are used to it. Small snags for me are that ,owing to balance problems,walking backwards when pulling out the ramp is a bit tricky and I have found it rather sensitive about loading and unloading on slightly sloping or uneven ground.pleasantly surprised at tight turning,good hill climbing and travelling on gravel and grass and like all scooters takes a bit of getting used to.

Flyte

Service:++


Product:++

Service rating : there is some thing for every one
Product : went to doctors on my own,first time,great can do shopping on my own and do not have to ask people for help.brilliant

Air

Service:++


Product:++

Service rating : No pressurised selling, the Quingo was bought to my home to try in familiar surroundings. Thirty days to change my mind if I found it to be unsuitable to my needs. The aftersales team where very understanding and easy to talk to.
Product : The Quingo is amazing, with the manoeuvrability of a three wheeler, and the stability of a four, but with the front wheels being independent and the addition of a middle wheel, lumps and bumps are a breeze. easy to dismantle and reassemble for getting out and about. A new lease of life. Great fun.

Air

Service:++


Product:++

Service rating : after the initial enquiry the follow up was quick. On the downside the brochure and dvd arrived in the post half hour before the arranged visit took place which didn’t give me time to absorb the content however the salesman was tuned in to my needs and was helpful without being pushy.
Product : I am absolutely delighted and feel supersafe with the 5th wheel design. I had a test drive on a conventional scooter before I ordered the Quingo. The conventional scooter did not allow me to stretch my legs out and felt very cramped. I have problems with my feet and legs and the foot support is flexible and comfy. I have been given a new lease of life and wish I hadn’t been so stubborn about not wanting to join the scooter brigade. Thanks Quingo

Air

Service:++


Product:++

Service rating : No sales pressure .Very thorough detailing of present mobility problems and tactful but realistic assessment of future needs.Prompt response and individual attention.
A desire to please and give the best service– not just a job!
Product : I have used the QUINGO AIR in wind rain and on rough surfaces where tree roots broke the tarmac .It has been a great asset and as I become more adventu nrous it will allow me to pick up on voluntary work I did before giving up driving .THANK YOU SO MUCH!

Flyte

Service:++


Product:++

Service rating : helpful,covered all questions well,patient,prompt .
Product : very pleased with quingo ,just it didn’t rattle quite so much in the car.

Flyte

Service:++


Product:++

Service rating : Very efficient and very good service couldn’t be happier
Product : Really happy with my flyte easy to use and very easy to get in and out of the car made my life a lot better being able to go shopping without help
Thank you Quingo

Air

Service:++


Product:++

Service rating : From the demonstration which was second to none, to the delivery, all was so informative, and so easy.
Product : For my particular disabilities it is wonderful, and I hope as time goes by I will be able to update further on Quingo products

Flyte

Service:++


Product:++

Service rating : Very good support.
Product : Easy to use, I would recommend

Flyte

Service:++


Product:++

Service rating : very good with promt demos.
Product : have yet only used once ,looking forward to better weather am keeping it weekly charged

Air

Service:+


Product:+

Service rating : Very. Good follow up
Product : Very efficient so far

Flyte

Service:++


Product:++

Service rating : excellent
Product : excellent

Vitess

Service:++


Product:++

Service rating : I only needed service once and must say the service was excellant
Product : The Vitess is a first class machine and would recommend it to anyone

Vitess

Service:++


Product:++

Service rating : THE BEFORE AND AFTER CARE SERVICE WAS SECOND TO NONE.
Product : BEST HELP TOWARDS

On 08-Dec-2014 the customer

added:
VERY PROFESSIONAL SERVICE,AND EASY TO DEAL WITH

See this exchange on Feefo

Flyte

Service:++


Product:++

Service rating : Salesman was very informative, I was fully aware of the procedures of loading and unloading the Flyte into my car.
Product : I am very happy with the Flyte, it has given me a lot more freedom than my previous scooter did.

Flyte

Service:++


Product:++

Service rating : We have a couple of small problems with the docking system but it was sorted out immediately.
Product : It is perfect for our needs and my wife is able to get the Flyte out of the car without any heavy lifting or strain to her.

Flyte

Service:++


Product:++

Service rating : This machine has made a big difference in our ability to shop et . No lifting of a heavy machine . Very easy to ride , good turning circle.
Product : Very happy has improved both our trips . Now shopping for England!!!

Plus

Service:+


Product:+

Service rating : a nice scooter .
Product : good ride good road handling good comfort ok.

Vitess

Service:+


Product:++

Service rating : After some initial problems, scooter is now 100%
Product : The scooter has been of great assistance and saved me being resticted to relying on someone driving me about.

Plus

Service:++


Product:++

Service rating : All of the Quingo staff make me feel as if nothing is too much trouble. They are also very polite, and always call back if they say they will. Unlike some companies, they don’t leave you feeling that once they have the sale they aren’t interested any more. I am very impressed with the service & attitude of all the staff I’ve spoken with.
Product : After having a small, 3 wheeled scooter, & feeling very unsafe on it, the Quingo is like a Rolls Royce in comparison! It is very comfortable, efficient & stable, I’d recommend Quingo to anyone!

Air

Service:++


Product:++

Service rating : ideal ,quick response after minor problem (caused by me)
Product : does what it says and i feel very safe when out and about.

Vitess

Service:++


Product:++

Service rating : Fine!
Product : I love it

Plus

Service:++


Product:++

Service rating : Very helpful
Product : Has given me the independence I needed

Air

Service:+


Product:+

Service rating : I give the service a 4 star
Product : I rate it 4 star

Vitess

Service:+


Product:+

Service rating : Sales – Excellent
Delivery Bad – Scooter not checked before delivery
After service – Good – Tyres over inflation adjusted
Product : Excellent for stability with ample leg room
Still a rather bumpy ride on rough or uneven surfaces

Flyte

Service:++


Product:++

Service rating : A delightful vehicle to ride on, I can now wander round the shops.
Product : Very happy.

Flyte

Service:+


Product:+

Service rating : Every person Ihave delt with has been helpful and kind.
Product : Flyte is doing what i bought it for. It has made my life much easier and means I can be more mobile around home and also when Igo away because I can load it in the car and take it. Very easy to load and unload I find it a good system.

Flyte

Service:++


Product:++

Service rating : servic first class
Product : superb piece of equipment

Plus

Service:++


Product:++

Very good and explicit. Salesman not pushy

Vitess

Service:++


Product:++

Service rating : We have found the service very good and very much appreciate the calls checking to see that everything is satisfactory
Product : we found the machine completely suited our requirements

Compact

Service:++


Product:++

Service rating : Good explanatuins for how the scooter works. Both in using it and taking it apart to put in my boot.
Product : Great for my needs.

Air

Service:++


Product:++

Service rating : up to now l have had good service from your company.
Product : I have only just been able to use my Quango air outside only on smooth ground.
And I feel more secure with this machine than my other. but l know with confidence that when the weather is better l will enjoy it more.

Compact

Service:+


Product:++

Service rating : Detailed below
Product : Although I was given a dud battery charger the service was very good.

Flyte

Service:-


Product:++

Service rating : The Quingo service department could do with slightly better organisation within. Appointment times/dates need to be kept, both for delivery and any subsequent servicing.
Product : Apart from a few minor adjustments being required the product arrived in full working order. Without doubt though, the quality of design and manufacture is first rate. The machine has been well made for the job.

Vitess

Service:++


Product:+

Service rating : Excellent service provided by all members of staff
Product : Product is excellent but have been left with 2 holes where the canopy was removed. Hence only good instead of excellent

Flyte

Service:++


Product:++

Service rating : great from sales man, engeneer and head office
Product : MY wife finds it so easy to load and unload so this is helping her heart as well as mine. It is so comfortable in comparison with other transportable scooters.and much more stable.

Compact

Service:++


Product:++

Service rating : My mother was offered a trial test drive on two of the scooters, identified as being more suitable for he needs. She didn’t feel pressurised into choosing the more expensive one or indeed buying anything. On delivery it was set up for her and she was taken on another drive.
Product : The choice of Scooter is exactly suitable for her. It is very easy to steer and get round the shops. It goes up quite a steep hill despite our initial doubts. Just wish the battery were a bit lighter but that is a common problem with even the most portable scooters.

Vitess

Service:++


Product:++

Service rating : I feel quite safe with the Quingo design.
Product : The scooter does everything that I need.

Plus

Service:++


Product:++

Service rating : Very happy with service from start to finish
Product : Very very happy with my quingo plus

Flyte

Service:+


Product:++

Service was good and they answered all my questions during phone calls when I had a few small problems

Plus

Service:++


Product:++

Service rating : the chap was very informative and helpful
Product : nice to be able to get out of the house

Flyte

Service:+


Product:++

Service rating : The hand over was not quite as good as the presentation (which was exceptionally good) but all other dealings with the office were good.
Product : Although it is a little early to say as the weather is spoiling things at the moment! We have reported that the little clips for sticks were not good enough for the price and the change to a bag has meant that the sticks parts are not deep enough to prevent the sticks wobbling about. The catches to hold them in are very stiff for elderly hands – a piece of velcro would have been much better. It is admired wherever we go!

Flyte

Service:++


Product:++

Service rating : Very prompt and efficient with no pressure.
Product : Very happy that I can manage by myself but as it does take some time to do it I only use it when I am going to be on it for at least an hour. Is brilliant for shopping centres and pedestrianised town centres etc.

Plus

Service:++


Product:++

Service rating : There representative wasknowlealbe and helpful
Product : Yes it does what it says on the tin very pleased with it

On 18-Oct-2014 the customer

added:
A well made product , would recommend to others

See this exchange on Feefo

Air

Service:+


Product:++

Service rating : I was going to give an excellent but I hadn’t been told about adjusting the arms resulting in the dude of the seat being torn
Product : Comfortable, reliable, easy to use.

Toura

Service:++


Product:++

Service rating : Always helpful and willing to take time to explain things
Product : Had Quingo scooters for some time and they are the best I have ever bought

Classic

Service:++


Product:++

Service rating : Everything about Quingo is efficient
Product : My scooter is all that I have seen and heard about it and I would recommend
it to anyone contemplating a scooter

Flyte

Service:++


Product:++

Service rating : From the visit of Salesman to delivery and fitting of docking station, the service was delivered with courtesy and informative dialogue. This was also backed by the office staff who answered my questions. All in all an excellent service.
Product : This is a marvellous machine and I am absolutely enthralled with it. Its manouverability is very good and I have found that people actually stop me and ask about it. Just one tiny criticism, in that my handbag strap keeps catching on the forward/reverse handles.
However my husband with his bad back finds the docking procedure absolutely spot on.

Recon Air

Service:+


Product:+

Service rating : the service receive was very friendly and understanding of our needs
Product : the quingo air seem to suit our needs very well

Flyte

Service:++


Product:++

Service rating : Both the salesman/demonstrator and the fitter were extremely helpful. They ensured that I was completely au fait with the safe operation and capabilities ofth Flyte. They were polite and understanding at all times.
Product : I am extremely happy with the Flyte. It is comfortable to ride, easy to operate and simple to load and unload. Pity about the noise when in the docking station of a moving vehicle.

Vitess

Service:++


Product:++

Service rating : The level of service was excellent, the salesperson was very helpful
Product : Wish I’d done it sooner

Vitess

Service:++


Product:++

Service rating : An excellent scooter, very comfortable,
Product : Service engineer did an excellent job, A trial run before signing, A ok The engineer was helpful and very pleasant.

Plus

Service:+


Product:+

rep was a little longwinded

Flyte

Service:++


Product:++

Service rating : Yes, once we got over the delay caiused by shipping problems
Product : Excellent, a very good buy and definitely better than the previous model, (not a Quingo), which i had to dismantle and then lift into the car.This self-loadingmodel llows me to unload and load the car with ease and is also much more comfortable to ride.

Classic

Service:++


Product:+

Service rating : Delivery was very quick.
Everything was explained to my satisfaction.
I was given a test drive, and I found the Quingo very easy to drive and manage.
Product : On occasion I have felt the need for a rear view mirror.

Vitess

Service:++


Product:++

Service rating : Thorough and patient.
Product : Excellent in spite of uneven footpaths. Many friends say its “posh”. Would not be without it.

Flyte

Service:++


Product:++

Service rating : The Quingo service has been first class. The staff have been most attentive & have been ready to deal with any issues.
Product : The Quingo is an excellent device which enables me to get about on my own. With its 5 wheels it is very stable.

Plus

Service:++


Product:++

Service rating : Good value for money and I love it.
Product : Now that I have bought a Quingo I wouldn’t,t be without it I enjoy every minuet I am out on it now I can go where I like without being restricted brilliant.

Air

Service:++


Product:++

Service rating : Very good service
Product : very pleased with my product but could have done with the bigger one

Toura

Service:++


Product:++

Battery charger faild after 2 weeks, replaced in 3 days

Plus

Service:++


Product:++

Service rating : Brilliant,
Product : Love my scooter,feel very safe ,a joy to ride

On 09-Oct-2014 the customer

added:
It performs with Grace and elegance. I don’t feel disabled whilst on my Quingo,just love it

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Flyte

Service:++


Product:++

Service rating : Friendly and efficient.
Product : I hadn’t fully realised how housebound I had become (aged 82 with back problems and living on a steep hill) but with my Quingo I can now easily reach my church, shops, doctor, dentist, hairdresser, etc. and even carry on some voluntary work. The pavements in my area are poor so the fifth wheel gives me complete confidence in negotiating them. Can’t imagine life without it now!

Flyte

Service:++


Product:++

Service rating : Really happy’its brilliant
Product : Absolutely thrilled’

On 02-Oct-2014 the customer

added:
This is a truly remarkable vehicle for the disabled,worth every penny it makes life so much easier. I love it.

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Air

Service:++


Product:+

Service rating : Very efficient and good on detail
Product : Plastic plugs on chassis came out very easily

Compact

Service:+


Product:+

Service rating : Good attention to demonstration of product – price and deal on purchase acceptable.
Product : The scooter is good except for small basket.

Flyte

Service:++


Product:++

Service rating : We have received excellent service and all our enquiries and faults have been dealt with efficiency. My only comment would be I would feel more confident if the Flyte had solid tyres I have already had a puncture luckily I had the puncture filler put in at the tiime of purchase.
Product : I have been delighted with the flyte and have been places previously I was unable to visit owing to being able to get the scooter in the car.

Classic

Service:++


Product:+

Service rating : The service was great answering all my questions .
Product : The qui go Classic is comfortable and easy to operate thank you .

Air

Service:++


Product:++

Service rating : Paul was delightful and he knew all about the product he was demonstrating.
Product : My Quingo (pet name Marigold) has been an item which has given me an enormous amount of freedom, even being ble to get to the local postbox to post birthday cards so they arrive on time!

Flyte only

Service:++


Product:++

Service rating : The service engineer worked hard to diagnose the problem. I was impressed by his thoroughness and also his customer approach He clearly knew his job.
Product : More than happy with Flyte.

Flyte

Service:++


Product:++

Service rating : The Service was excellent and very thorough, also checked things on the flute that we had not complained about
Product : We are very pleased with the Quingo Flyte, as it has opened a lot more outings, as it fits in the car easily, without any lifting. Thankyou.

Flyte

Service:++


Product:++

Repair carried out swiftly by a pleasant engineer

Flyte

Service:++


Product:++

Service rating : the service &information on this is out of this world
Product : very easy to off load & reload i had one that i had to take apart lift into car &put back
together again it took much longer this is the best scooter i have had of all .

Air

Service:++


Product:++

Service rating : Their service is excellent, they explain precisely what you will expect from your Quingo, and are very helpful after sale.
Product : I am very happy with my Quingo, it is light and very easy to handle. Very impressed.

Flyte

Service:+


Product:++

Service rating : just one complaint regarding communications between departments not passing on information on
Product : very good as I can now take this out of my car on my own an a better ride around town and better stability and longer between charging

Flyte

Service:+


Product:++

Service rating : Slight differences between what Rep said & what delivery chap said about what came with Quingo & what were extras. Taken a long time to get the covered ‘basket’ I was promised as part of the deal.
Product : Only query has been with the length of time it takes to charge overnight, as green light stays on for hours & hours – told to ignore it if have charged overnight!

Vitess

Service:++


Product:++

Service rating : I have received nothing but super service since my first enquiry , to test drive and delivery
Product : My Vitess is so much more comfortable than my previous scooters and the kerb climbing is fantastic. Im so enjoying getting out and about!
Well done Quingo!

Air

Service:++


Product:++

They bother!

Flyte

Service:++


Product:++

Service rating : safe and reliable
Product : always have a good crowed admireing on unloading and loading

Flyte

Service:+


Product:+

Service rating : Service has been completely satisfactory.
Product : Did have a problem of a minor nature but was rectified within a week of notification.

Air

Service:++


Product:++

Service rating : Really good service from Quingo.Their technician explained everything clearly and simply
Product : I really love my Quingo Air. Its lovely to out it the sunshine and be able to meet and greet people which isnt so easy in a car.

Plus

Service:++


Product:++

Service rating : no problems all explained very well and safety ran through on test drives
Product : no problems with either the service or the product from Quingo

Air

Service:++


Product:++

Service rating : Not had any trouble with it and t does Save my legs
Product : My Quingoair is really good at climbing curbs and is really good for me to get about being very safe and very stable on the even rough roadways

Compact

Service:++


Product:++

Service rating : I am very happy with my quingo
Product : I think this product is excellent I can get out and about now without problems

On 20-Sep-2014 the customer

added:
This is excellent product

See this exchange on Feefo

Flyte

Service:++


Product:++

Service rating : Absolutely!
Product : It has everything I was looking for,

Air

Service:++


Product:++

Service rating : Saw advert in press , phoned Quingo for a free trial and test drive. Was so impressed ordered a Quingo Air immediatelly. No pressure from salesman who was very polite and answered any questions.
Product : Quingo Air has given me a new lease of life ,scooter dismantles in approx. 2 minutes and fits into boot of car Myself and my wife have been out on day trips more since ive had my scooter than in last 2 years.

Flyte

Service:++


Product:++

Service rating : The Flyte was delivered at the time stated and thorough instructions given on installing the docking station and loading and unloading the scooter. Clear and concise instructions on folding and unfolding the scooter and familiarisation on riding and other points given, Overall the service was excellent.
Product : Very happy with the performance which lives up to it’s billing in terms of distance, ease of use and comfort. Simple to load and unload into the car and takes only a few minutes. The flyte is comfortable and have noticed because of the higher seating position the driver is more visual and other people are more aware. Takes hills and rough ground easily as well as pavements and kerbs.

Classic

Service:++


Product:++

Service rating : Good service and helpful staff.
Product : Wonderful machine and such a blessing. Thank you.


What people are saying...

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Quingo Flyte Mobility Scooter

Quingo Flyte Mobility Scooter
Mrs Brocklebank – Rotherham
I love my Flyte and all the neighbours watch and laugh when I go out with my Jack Russell running behind. She is 12 years old now and when she gets tired she sits down and I let her ride in the footplate area. She loves it. It is seriously making a massive difference to me. At Christmas time I was able to spend time with my grandchildren and we were able to go up and down the seafront. I am really pleasantly surprised at the difference it is making to my life. To be honest, I was a little naïve when I went into this (buying a mobility scooter) and although I signed up quite happily, I started to worry that it was a lot of money. However my concerns were ill-founded and I have to say the scooter and docking station is worth every penny. I would recommend it to anybody.

Quingo Flyte Mobility Scooter

Quingo Flyte Mobility Scooter
Mr Standen – Hastings
David absolutely loves the scooter; it’s given him his independence back. It is wonderful for him just to be able to get out of the house again and do things by himself for the first time in a long time. It’s perfect!

Quingo Plus Mobility Scooter

Quingo Plus Mobility Scooter
Mrs Miller – Burgess Hill
Oh, I’m getting on very well with my scooter and it’s making a big difference for me. I can get out and about now when I want to; even if it’s just going into Town. Before I got it I couldn’t even get out of my flat.